Pratheeb Ram
Chennai
Summary
Business management professional with track record in driving operational improvements and strategic growth. Consistently collaborates with team members to achieve business objectives and adapt to changing market conditions. Known for problem-solving capabilities and effective communication.
Overview
21
21
years of professional experience
Work History
Regional Business Manager
Titan Company
09.2024 - 05.2025
- Increased regional growth through strategic business plans for exclusive stores.
- Enhanced operational efficiency by leading cross-functional teams in South India.
- Identified premium watch opportunities by analyzing market trends and competitive positioning.
- Strengthened customer loyalty initiatives through strong stakeholder relationship management.
Zonal Manager
Lenskart Solutions Pvt Ltd
02.2018 - 09.2024
- Achieved operational excellence across 90 Lenskart stores in Southern India.
- Executed daily priorities effectively, enhancing store-level performance and operations.
- Increased revenue and profitability through strategic management and expansion initiatives.
- Managed franchisee partners, ensuring compliance with store standards and relations.
- Enhanced customer excellence by implementing effective people management and policy execution.
- Developed employee relations, fostering growth and learning opportunities within the company.
Regional Head
House of Anita Dongre Ltd
08.2014 - 02.2018
- Achieved operational excellence across 155 retail doors in South region.
- Managed sales, recruitment, and team development for optimal performance.
- Drove regional productivity and profitability through strategic initiatives.
- Coordinated stakeholder activities to ensure compliance with company policies.
- Fostered employee relations and professional growth within the organization.
Area Store Manager
Zodiac Clothing Ltd
02.2010 - 02.2014
- Boosted regional sales by managing operations across five outlets and six counters.
- Enhanced productivity by implementing high operational standards in team and store management.
- Standardized customer service by leading and training teams in policy adherence.
- Optimized team performance through strategic recruitment and effective management practices.
Store Manager
Londis
05.2006 - 06.2010
- Provided leadership, guidance and coaching to implement company’s operational policies and procedures to offer high level of customer service.
- Executed employee deployment plans according to requirements and prioritization of tasks. Establishing targets and achieving them. Reporting day to day operations to head office.
Assistant Manager
VS Folkestone Ltd
08.2005 - 03.2006
- Developed commercial awareness, client facing skills and executed plans to increase productivity. Solving customer issues and maintaining employee relations.
- Developed basic knowledge for running a retail business which includes stock management, buying skills and financial aspects of the business.
Customer Service Representative
BP
10.2004 - 08.2005
- Main responsibilities include cash handling, till management, and maintaining accurate records of payments for back office audit.
- Developed product knowledge awareness and dealt with customer enquiries.
Education
Master Degree - Business Administration
Canterbury Christ Church University
United Kingdom01.2009
Bachelor of Commerce -
GRD College, Bharathiar University
Coimbatore, India01.2004
Skills
- Sales operations coordination
- Market expansion strategies
- Employee engagement
- Franchise partnership management
- Long-term strategic planning
Languages Known
Tamil
English
Hindi
Interests
- I enjoy cooking for friends and family gatherings
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Regional Business Manager
Titan Company
09.2024 - 05.2025
Zonal Manager
Lenskart Solutions Pvt Ltd
02.2018 - 09.2024
Regional Head
House of Anita Dongre Ltd
08.2014 - 02.2018
Area Store Manager
Zodiac Clothing Ltd
02.2010 - 02.2014
Store Manager
Londis
05.2006 - 06.2010
Assistant Manager
VS Folkestone Ltd
08.2005 - 03.2006
Customer Service Representative
BP
10.2004 - 08.2005
Master Degree - Business Administration
Canterbury Christ Church University
Bachelor of Commerce -
GRD College, Bharathiar University