Sandhya Prathikantham
Wanneroo,WA
Summary
Organized and dependable professional with a proven track record of managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to support team objectives. Experienced in collaborating with teams to achieve both short- and long-term project goals. Possesses solid expertise in Project Management, International Business Administration, and engineering electronics, supported by a strong educational background in network computing and electronics engineering.
Overview
16
16
years of professional experience
Work History
Communication Officer
ECU- Edith Cowan University
2023.05 - Current
- Supported business development activities, contributing to the increase in prospective student engagement.
- Assisted in implementing marketing strategies that resulted in the rise in social media interactions.
- Coordinated events and activities, leading to a 10% improvement in participant satisfaction.
Member Solutions Specialist
RAC - Royal Automobile Club of Western Australia
2022.09 - 2024.06
- Consistently exceeded sales targets, achieving a 25% increase in sales performance year-over-year.
- Played a key role in generating more than a million in new membership revenue.
- Set up new business pipelines, contributing to a 30% increase in customer retention.
Work Integrated Learning Officer
Edith Cowan University, ECU
2024.02 - 2024.05
- Enhanced ECU's Wiki Page content, leading to a 40% increase in user engagement.
- Analyzed and implemented user feedback, resulting in a 25% increase in satisfaction ratings.
Experience Project Scheduler
Enactus ECU
2023.02 - 2023.12
- Managed scheduling, ensuring 95% of festival activities were completed on time.
- Coordinated with vendors and partners, contributing to an increase in event efficiency.
- Collaborated with cross-functional teams to identify risks, mitigate potential delays, and adjust schedules as needed.
Venue Staff Invigilator
British Council, BC
2019.06 - 2022.07
- Aligned invigilation practices with institutional and national guidelines, maintaining compliance with all relevant standards.
- Managed candidate admissions with 100% accuracy in ID verification.
- Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
Assistant Sales Manager
V Soft Informatics Pvt Ltd / Ship Global
2021.08 - 2022.02
- Generated sales report to help upper management make effective decisions and sales plans.
- Conducted daily effective sales huddles with 10 person team to focus on behaviors that would convert to sales.
- Strengthened performance by applying excellent program and project leadership skills.
Business Head
IQSoft Technologies Pvt. Ltd
2020.09 - 2021.04
- Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.
- Increased new business revenue by 20% through strategic sales initiatives.
Improved team performance by 25% through targeted coaching and training. - Built and strengthened relationships with industry partners to drive growth.
- Managed senior-level personnel working in marketing and sales capacities.
Business Manager
WiFonic Technologies Pvt. Ltd
2013.06 - 2019.02
- Conducted market research and analyzed data to identify trends and opportunities for growth
- Launched 5 new products, leading to a 35% growth in market share.
Developed pricing strategies that increased competitiveness by 18%. - Developed product roadmaps and managed the product lifecycle from ideation to launch
- Collaborated with cross-functional teams to develop and launch new products and services
Senior Business Executive
iQor
2009.02 - 2011.12
- Ascertaining legal procedures and formalities with proper management of records and documentation
- Increased successful debt recoveries by 22% through effective administration strategies.
- Improved customer satisfaction with enhanced communication channels, timely issue resolution, and proactive relationship management.
Education
MBA – master’s - business administration international
Edith Cowan University
Perth, WA06.2024
MSC - Master of Science - Network Computing
University of Central Lancashire
United Kingdom11.2011
B Tech - Electronics and Communication Engineering
JNTU
India11.2006
Diploma - Instrumentation Engineering
Govt. Institute of Electronics
India11.2002
Skills
- Client Relationship Management
- Sales and Business Development
- Stakeholder Engagement and Relationship Building
- Marketing Communications
- Organizational Development
Accomplishments
- Winner of the Practera Western Australia Government WA Climate Action Challenge 2024, collaborating with Edith Cowan University to develop a project Called HydroMega, revolutionizing energy storage and transportation with hydrogen fuel technology for cleaner, more sustainable solutions
- Participated in I-week on Sustainability at the University of Antwerp, Belgium
- Participated in United Nations Sustainable Development Goals (SDGs) Challenge WA 2023
- Member of Enactus ECU, the International Alliance for Sustainable Development
- Currently working on Sustainability Festival event 2023 to educate and promote sustainable practices with stakeholders
- Fleet Depot Volunteer Dispatcher FIFA Women World Cup 2023
- Volunteer at the World Transplant Games 2023, Perth – Completed
- ECU Peer Mentor with excellent communication skills and decision-making abilities
- Invigilator/Marshall/Chaperone/Proctor for more than 4 years, both Paper and computer-based exams conducted by British Council IELTS, Cambridge Exam
Timeline
Work Integrated Learning Officer
Edith Cowan University, ECU
2024.02 - 2024.05
Communication Officer
ECU- Edith Cowan University
2023.05 - Current
Experience Project Scheduler
Enactus ECU
2023.02 - 2023.12
Member Solutions Specialist
RAC - Royal Automobile Club of Western Australia
2022.09 - 2024.06
Assistant Sales Manager
V Soft Informatics Pvt Ltd / Ship Global
2021.08 - 2022.02
Business Head
IQSoft Technologies Pvt. Ltd
2020.09 - 2021.04
Venue Staff Invigilator
British Council, BC
2019.06 - 2022.07
Business Manager
WiFonic Technologies Pvt. Ltd
2013.06 - 2019.02
Senior Business Executive
iQor
2009.02 - 2011.12
MBA – master’s - business administration international
Edith Cowan University
MSC - Master of Science - Network Computing
University of Central Lancashire
B Tech - Electronics and Communication Engineering
JNTU
Diploma - Instrumentation Engineering
Govt. Institute of Electronics
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