Pratik Patel
Mount Duneed
Summary
Seeking a position for support worker. Leveraging extensive retail experience and strong customer service skills to contribute effectively in a dynamic team environment. Over 8 years of experience as a store owner with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Always handle frustrated customers with professionalism and positive attitude.
Overview
13
13
years of professional experience
Work History
Van Driver
Geelong Transport Experts
Breakwater
04.2023 - Current
- Responded promptly and professionally to customer inquiries or complaints.
- Coupled and uncoupled trailers, connected, and disconnected air and electrical lines and maintained and positioned fifth wheels.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
- Checked load security periodically during journeys and made adjustments as needed.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Restoration Technician
Steamatic
Braeside
03.2022 - 04.2023
- Developed strategies for restoring damaged items such as furniture, electronics, and documents.
- Entered exhibit information into museum database for online use.
- Performed regular maintenance checks on all equipment used during restorations.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Responded promptly to emergency calls 24 and 7 when required.
- Provided customers with estimates for the cost of restoration services.
Owner
Pratik Grocery Store
Ode
01.2012 - 03.2022
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Formed and sustained strategic relationships with clients.
- Oversaw budgeting and financial management.
- Delegated work to staff, setting priorities and goals.
Education
Certificate - Disability Studies
Arizona College
Docklands06-2023
Bachelor of Computer Applications - Computer And Information Systems
MS UNIVERSITY
Vadodara04-2014
High School Diploma - Science
RPTP HIGH SCHOOL
V V Nagar06-2011
Skills
- Reliability and punctuality
- Accident prevention strategies
- Defensive driving techniques
- Customer service
- Problem-solving capacity
- Strong communication skills
- Communication skills
- Multitasking
- Safety awareness
- Physical stamina and strength
Timeline
Van Driver
Geelong Transport Experts
04.2023 - Current
Restoration Technician
Steamatic
03.2022 - 04.2023
Owner
Pratik Grocery Store
01.2012 - 03.2022
Certificate - Disability Studies
Arizona College
Bachelor of Computer Applications - Computer And Information Systems
MS UNIVERSITY
High School Diploma - Science
RPTP HIGH SCHOOL