Summary
Overview
Work History
Education
Skills
Timeline
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Pratik Patel

Truganina

Summary

Dynamic professional with experience at Jim's Mowing, excelling in invoice documentation management and payment collection. Proven ability to enhance team productivity through effective collaboration and maintain accurate inventory records. Recognized for implementing improved filing systems and reducing discrepancies, showcasing strong attention to detail and teamwork skills.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Nord Fine Food Pty Ltd. (SUPA IGA)
10.2024 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash register operations, ensuring balanced cash drawers at end of shifts.
  • Resolved customer complaints promptly, maintaining positive relationships and store reputation.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Assisted customers with inquiries, providing exceptional service to enhance satisfaction.

Crew Member

Basile Enterprises Pty Ltd (Mc Donald's St Kilda)
05.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.

Invoicing Specialist

Jim's Mowing (Dendy)
08.2022 - Current
  • Created an improved filing system to maintain secure client data.
  • Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
  • Monitored outstanding invoices and performed collections duties.
  • Audited and corrected billing and posting documents for accuracy.
  • Managed invoicing and payment processing operations.
  • Collaborated with customers to resolve disputes.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Frozen Food Stocker

IGA Supermarket
10.2021 - 02.2022
    • Collaborated with team members to complete inventory checks and maintain accurate stock records.
    • Maintain tidy and clean work areas to promote optimal productivity and safety standards.
    • I checked product levels and recommended new purchases.
    • Orchestrated effective materials management with strong stock rotation strategies, new order placements, and shipping inspections.
    • Maximized shelf space utilization by applying appropriate planograms designed according to promotional activities or new product launches.

Education

Thornbury High School
Thornbury, VIC
11.2023

Bachelor of Criminology - Criminology

La Trobe University
Melbourne, VIC
11.2026

Skills

  • Invoice Documentation Management
  • Payment Collection
  • Inventory Management
  • Product pricing
  • Product displays
  • Teamwork and Collaboration
  • Maintaining displays
  • Stock replenishment
  • Product restocking
  • Stockroom Maintenance
  • Customer Service

Timeline

Customer Service Cashier

Nord Fine Food Pty Ltd. (SUPA IGA)
10.2024 - Current

Crew Member

Basile Enterprises Pty Ltd (Mc Donald's St Kilda)
05.2024 - Current

Invoicing Specialist

Jim's Mowing (Dendy)
08.2022 - Current

Frozen Food Stocker

IGA Supermarket
10.2021 - 02.2022

Thornbury High School

Bachelor of Criminology - Criminology

La Trobe University

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Pratik Patel