Pratikshya Shrestha
Ashfield,NSW
Summary
Proven expertise in POS System Operation and exceptional problem-solving abilities, honed at Panetta Mercato. Excelled in maintaining a clean, organized workspace, ensuring customer satisfaction through efficient handling of inquiries and transactions. Demonstrated resilience in high-pressure situations, contributing to a positive shopping environment and streamlined customer service processes.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Panneta Mercato
07.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Information Technology - Computer Networking And Telecommunications
Victoria University
Sydney, NSW06.2025
Skills
- Cash Handling
- Customer inquiries
- POS System Operation
- Refund handling
- Problem-Solving
- Customer Assistance
Problem-Solving
Customer Assistance
Timeline
Customer Service Cashier
Panneta Mercato
07.2022 - Current
Bachelor of Information Technology - Computer Networking And Telecommunications
Victoria University
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