Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pratistha Byanjankar

Sydney

Summary

Experienced with providing top-tier customer service in food and beverage environments. Utilizes strong communication and multitasking skills to enhance guest experiences. Knowledge of maintaining cleanliness and efficiency, contributing to smooth and enjoyable dining atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitstaff / Food and Beverage Attendant

Hurricane's Grill and Bar
05.2025 - Current
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.

Cafe All Rounder

4oz & Co Cafe
04.2025 - 07.2025
  • Exceeding customer service skills, ensuring a personalized experience for each customer.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Helped with coffee making in busy hours.

Restaurant Team Member

Chicken Wizard
03.2023 - 04.2025
  • Prepared burgers, wraps/rolls salads with quality ingredients.
  • Processed customer payments and balanced cash drawers by utilizing POS system.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Performed opening and closing duties.
  • Greeted customers and answered inquiries regarding menu items and recommend food items.

Cafe All Rounder

Sydney Markets Plaza Cafe
10.2024 - 12.2024
  • Greeted customers and provided outstanding customer service.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for customers.
  • Provided exceptional customer service by attentively listening to guest's concerns and addressing them accordingly.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.

Salesperson

Innovate Lady Store
10.2021 - 01.2023


  • Offered and recommended clothing items to the customers.
  • Helped the customers to find their size and offer alteration if needed.
  • Developed loyal customer base by providing excellent customer service.
  • Performed opening and closing duties every day.
  • Arranged and folded clothes according to the sizes.
  • Answered customer inquiries and provided them pleasant shopping experience.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Bachelors - Early Childhood Education

Excelsia University College
Pennant Hills, NSW
06-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Safe food handling
  • Food running
  • POS system operation
  • Wait staff support
  • Guest services
  • Food preparation
  • Food safety

Certification

RSA certificate

Languages

English
Professional Working
Hindi
Professional Working
Nepali
Native or Bilingual

Timeline

Waitstaff / Food and Beverage Attendant

Hurricane's Grill and Bar
05.2025 - Current

Cafe All Rounder

4oz & Co Cafe
04.2025 - 07.2025

Cafe All Rounder

Sydney Markets Plaza Cafe
10.2024 - 12.2024

Restaurant Team Member

Chicken Wizard
03.2023 - 04.2025

Salesperson

Innovate Lady Store
10.2021 - 01.2023

Bachelors - Early Childhood Education

Excelsia University College

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Pratistha Byanjankar