Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
References
Timeline
BusinessDevelopmentManager

Praveen Mathew

Melbourne,VIC

Summary

Experienced strategic leader skilled in managing functional operations and projects related to business strategy plan realisation. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and business performance, development and standardization. Thorough understanding of regulatory management, procurement and acquisition regulations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience
5
5
Certification

Work History

Board Member | Secretary

Wecare Community Services
01.2023 - Current
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Founded performance- and merit-based evaluation system to assess organisation and staff performance.

Program Manager

Southern Metropolitan Cemeteries Trust (SMCT)
09.2021 - 12.2023
  • Responsible for leading the 'Next Generation' CRM and ERP program team to successfully achieve program objectives. Successfully led a $9.2m program through procurement and development.
  • Championed best practices in project management, fostering a culture of continuous improvement. Set up PMO practices, introduced Process Manager (previously known as Promapp) to establish a catalogue of Standard Operating Procedures.
  • Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects. Set up tools for tracking the budget, including vendor contract management, resource management (internal and external). Complied with State purchasing contract for procurement of services.
  • Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations. Introduced Agile ways of working to organisation. Revolve team and its ways of working became a model for organisation to deliver strong improvements in operations across business. Successfully recruited and managed team of 34 highly skilled professionals.
  • Developed strategic plans, setting clear objectives and achievable milestones for team.

Project Director

RMSVic, DJPR
07.2021 - 09.2021
  • Responsible for oversight over the development and delivery of the Resources Management System Victoria (RMSVIC)
  • Provide strategic direction to the RMSVic project and team
  • Responsible for leading the RMSVic Project Control Board and will lead stakeholder engagement for the project, developing and fostering relationships with Earth Resources Regulation staff, with staff across Government and private industry
  • Represent the Department at conferences, events, and meetings regarding the RMSVic project.
  • Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.

Regulatory Solutions (RS) Hub Lead

EPA Victoria
01.2020 - 01.2021
  • Leadership role that oversees design, scheduling / sequencing, delivery and successful completion of initiatives required to deliver through scaled agile delivery model and continuously improve technology that supports both EPA and users of EPA's services to deliver on their regulatory obligations.
  • Accountable for end-to-end delivery, ongoing operations and management of stakeholder regulatory management platform, regulatory process design and digitisation, and orchestration of cross-functional expertise from RS Hub and other teams to deliver on EPA's strategy
  • Responsibilities cover managing stakeholders, strategic vendor relationships, staff workloads, prioritise responsibilities, mentor and coach team members, present reports and insights and reports to management and key stakeholders, and support team in day-to-day activities. Successfully managed a team of ~30 highly skilled professionals.
  • Led successful execution of high-profile project (with integrations/partnerships to Vicroads, etc.), effectively managing timelines, budgets, and stakeholder expectations. Introduced a high quality management strategy to ensure change was effectively managed through the organisation

Manager, Business Quality Management System

DJPR (Previously DEDJTR), Victoria
01.2018 - 01.2020
  • Manage and provide leadership to a multidisciplinary team that has responsibility for the core business system, branch wide reporting, quality & change management, and other improvement projects
  • Responsible for ensuring delivery of fit-for-purpose processes and business systems that support the Resources division's operations while ensuring alignment of legislative, regulatory and policy parameters in the earth resources regulatory context to operating procedures, processes, and systems.

Business Performance Improvement Analyst

RMIT University, Australia
01.2016 - 01.2018
  • Responsible and accountable for supporting the university wide process and operation analysis and Re-design utilizing continuous process improvement methodologies to improve quality, productivity, and customer (Student and staff) experience and compliance to internal and external policies, regulatory obligations and ultimately reduce the university's cost to serve
  • It will require the mentoring and support of a complex matrix of Business Units and conducting continuous improvement workshops and initiatives to develop business cases and process improvements to the point where they are ready for execution
  • The goal of the Business Performance Improvement team is to deliver more than $5 Million annually in efficiency improvements.

National Business Improvement Analyst

Metricon Homes Australia
01.2014 - 01.2016
  • Fulfilling the role of a Business PM wearing multiple hats including Business Analysis and Process Mapping, Project Management and Implementation, Change Management, Management Reporting, Stakeholder Management & Continuous Improvement and Innovation

BPM Consultant / Initiatives Coordinator

Infosys Limited (Telstra, NBN Co LTD)
01.2012 - 01.2014
  • Worked across 2 clients for Infosys
  • As the BPM Consultant at Telstra I worked in the Pre Sales space and showcased the capability of BPM solutions, Set up their Level 2 and Level 3 BPM support processes
  • I set up and managed their level 1 support team and worked closed with the directors in defining the processes, SLAs as well as an efficient DevOps model for continuous improvement
  • As the Initiatives coordinator for NBNCo, I assisted the program manager with Finance, Contract and resource management for the fulfilment platform
  • An average of 4-6 projects were live every quarter with budget of $1m - $30m each.

Operations Lead

RJ&CO Pty LTD
02.2011 - 03.2012

IT Manager

Australian National Institute Of Business And Tech
01.2009 - 01.2011

Education

Diploma of Management -

Australian Institute of Management
01.2015

Master of Information Technology -

Swinburne University of Technology
01.2008

Bachelor of Engineering (Information Science) -

Visvesvaraya Technological University
Bangalore, India
01.2006

Skills

  • Policy and procedure improvements
  • Needs Assessment
  • Budget Administration
  • Google Workspace
  • Process Improvement
  • Product Roadmapping
  • Strategic Planning and Alignment
  • Contract Management
  • Vendor negotiation

Accomplishments

  • Led the successful implementation of 3 major projects (budgets of $10m+), achieving key milestones ahead of schedule and within budget. Demonstrated exceptional project management skills, fostering collaboration among cross-functional teams to deliver a high-quality solution that exceeded client expectations. The project's success can be attributed to meticulous planning, effective communication, and a proactive approach to problem-solving, resulting in enhanced efficiency and client satisfaction.
  • Recipient of the DJPR 'Leadership in the face of Adversity' award for outstanding contributions to business systems delivery and procurement. Additionally, honoured with the Bravo Exception Employee Award from Infosys for demonstrated competency and client satisfaction.

Certification

  • Prince 2 Foundation, APMG-International, 2013
  • IITL Foundation V3, APMG-International, 2013
  • 6 Sigma Yellow Belt, Australian Society for Quality, 2013
  • ISO (9001), SAI Global, 2019
  • Strategy in Action Foundations Practitioner, 2022

References

Excellent Professional and Personal references will be available upon request.

Timeline

Board Member | Secretary

Wecare Community Services
01.2023 - Current

Program Manager

Southern Metropolitan Cemeteries Trust (SMCT)
09.2021 - 12.2023

Project Director

RMSVic, DJPR
07.2021 - 09.2021

Regulatory Solutions (RS) Hub Lead

EPA Victoria
01.2020 - 01.2021

Manager, Business Quality Management System

DJPR (Previously DEDJTR), Victoria
01.2018 - 01.2020

Business Performance Improvement Analyst

RMIT University, Australia
01.2016 - 01.2018

National Business Improvement Analyst

Metricon Homes Australia
01.2014 - 01.2016

BPM Consultant / Initiatives Coordinator

Infosys Limited (Telstra, NBN Co LTD)
01.2012 - 01.2014

Operations Lead

RJ&CO Pty LTD
02.2011 - 03.2012

IT Manager

Australian National Institute Of Business And Tech
01.2009 - 01.2011

Diploma of Management -

Australian Institute of Management

Master of Information Technology -

Swinburne University of Technology

Bachelor of Engineering (Information Science) -

Visvesvaraya Technological University
  • Prince 2 Foundation, APMG-International, 2013
  • IITL Foundation V3, APMG-International, 2013
  • 6 Sigma Yellow Belt, Australian Society for Quality, 2013
  • ISO (9001), SAI Global, 2019
  • Strategy in Action Foundations Practitioner, 2022
Praveen Mathew