Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Generic
PRAVEEN MUMMIDISETTY

PRAVEEN MUMMIDISETTY

Geelong, Victoria,VIC

Summary

Dynamic Business Sales Consultant with Telstra, adept at conflict resolution and team building. Proven track record in training and development, top gun at sales, driving high customer satisfaction, and enhancing operational efficiency. Skilled in lead generation and negotiation, consistently achieving business targets while fostering strong customer relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Sales Consultant

Telstra
Geelong, Victoria
10.2020 - Current
  • Facilitate day starts, coach, and train new staff.
  • Resolve conflicts with disgruntled customers by applying adept people-management skills, ensuring contentment before leaving.
  • Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
  • Shift runner and floor manager experience.
  • Enhanced working relationships by participating in team-building activities.
  • Operated tills to accurately process the end of the day and VM operations.
  • Produced high-volume orders and handled complex situations to effectively meet business targets.
  • Handled customer concerns and escalated major issues to the concerned department.

Sales Consultant

Optus
Hobart, Australia
08.2020 - 10.2020
  • Liaised with customers to determine needs and provide recommendations.
  • Determined prospect needs and crafted appropriate responses along with information on suitable products and services.
  • Shared comprehensive brand and product knowledge to maximise sales.

Franchise Owner

Dodo Pty Ltd
Melboune, Sunshine
11.2017 - 11.2019
  • Planned overall business strategy, providing direction to guide management decision making.
  • Prepared month-end closing entries to maintain detailed reporting and recordkeeping.
  • Maximized revenue by conducting intensive cash flow analysis, identifying areas for increase profits.
  • Directed daily operations with strong focus on efficiency and resource management.
  • Actioned customer feedback to improve product and service provisions.
  • Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs and priorities.
  • Recruited motivated, personable staff to deliver outstanding customer care.
  • Hired and trained staff along with rosters for optimum performance against sales and marketing objectives.

Team Leader

Dodo Pty Ltd
Melbourne, Sunshine
08.2017 - 11.2019
  • Developed open and professional relationships with team members to facilitate effective issue resolution.
  • Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
  • Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
  • Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
  • Trained and supervised team to deliver on store sales targets.

Senior Medical Receptionist

Teesdale Family Medical Center
Melbourne, Australia
03.2016 - 03.2017
  • Helped patients in distress by efficiently responding to medical emergencies and offering a calm and collected approach.
  • Maintained accurate best practice records in compliance with medical regulations.
  • Kept patient appointments on schedule by promptly notifying provider of patient's arrival.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information on bulk billing.
  • Always flexible with work hours and travel.

Education

Master of Engineering - Electrical & Renewable Energy

Deakin University
Geelong, VIC, Australia
2017

Certificate 4 in Building & Construction - Construction

Unity Education
Hobart, TAS
2021

Bachelor of Engineering - Electrical & Electronics Engineering

K.L University
Andhra, India, India
2013

Skills

  • Excellent communication
  • Lead generation
  • Marketing
  • Time management
  • Training and development
  • Priority management
  • Team-building coordination
  • Multitasking
  • Business development
  • Negotiation
  • Conflict resolution
  • Employee training
  • Customer relationship management
  • Team building
  • Performance tracking
  • Cross-selling strategies
  • Problem-solving aptitude

Accomplishments

Samsung Elite for Telstra Waurn Ponds Store – Current

I was selected to be an ambassador for the giant company to represent, demonstrate, and educate my peers and customers about the latest trends in technology

Achievements:

- Best Team Leader award from Telstra in April 2025

- Hall of Fame Award 2024 for sales excellence from Samsung

-Outstanding Performer Award from Telstra in November 2021

-Achieved business expert and high-performing GP/hour bronze tags at Telstra

- State topper for sales in Victoria for Dodo Company in 2018

- Handled three Dodo stores as a franchise owner, with eleven staff members, bagged record-breaking achievements with sales figures and business reputation

- Winner of the 2021 Samsung Colors of Galaxy Competition, through my dance representation of the Z Fold/Z Flip series, a countrywide talent event, and won a $2,200 prize in October 2021

Passion:

- I am a Bollywood freestyle dancer and choreographer with over 15 years of experience

- Lead performer and a choreographer for several stage performances in Melbourne for Wyndham Diwali, Wyndham Festa, Deakin Diwali, and High School Dance competitions, etc

- Elected as president of the Dance Club at KL University Student Organization, which is a student body of 14 clubs with 2,000 members covering all disciplines and cultures from 2011 to 2013

- Founder of a prestigious nation-wide dance event called “Nrithya,” which will be conducted annually at KL University in Vijayawada, India.

- Performed and directed 21 dance music albums so far, which were released on YouTube channels, and became famous among the Indian community in Melbourne, as well as in the state of Andhra Pradesh, India. One of the videos achieved 1. 6 Million views.-

References

References available upon request.

Certification

  • White Card
  • Full driver's license

Timeline

Business Sales Consultant

Telstra
10.2020 - Current

Sales Consultant

Optus
08.2020 - 10.2020

Franchise Owner

Dodo Pty Ltd
11.2017 - 11.2019

Team Leader

Dodo Pty Ltd
08.2017 - 11.2019

Senior Medical Receptionist

Teesdale Family Medical Center
03.2016 - 03.2017

Master of Engineering - Electrical & Renewable Energy

Deakin University

Certificate 4 in Building & Construction - Construction

Unity Education

Bachelor of Engineering - Electrical & Electronics Engineering

K.L University

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