PRAVEEN Vegunta
Sunbury,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an employment opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm detail-oriented and a driven leader with strong problem-solving and customer service skills. I'm dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Aircraft Cabin Maintainance Agent
Cabin Service Australia
07.2018 - 12.2023
- Understood FAA, TSA and airport regulations and verified compliance.
- Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
- Coordinated and monitored weather control procedures and confirmed compliance with airport's severe weather control plan.
- Comfortably worked around a variety of different aircrafts.
- Safely operated heavy Ground Services Equipment.
- Inspected runways and taxiways, airfield lighting, parking aprons, hangars, fuel storage areas and perimeter fences and gates for hazardous aviation conditions.
- Monitored safety-sensitive zones and enforced security measures throughout ground operations.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and manoeuvre freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
Owner/Head Chef
Nutbug Cafe
08.2021 - 07.2023
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Baker
Sugardough Bakery
11.2006 - 07.2018
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Managed customer service operations, including taking orders and resolving complaints.
- Trained and supervised new employees on bakery operations and procedures.
- Resolved customer concerns with positive approach and constructive strategies.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Analyzed customer preferences to design and create tailored products.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Commis Chef
JW Marriot
07.2004 - 07.2006
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
- Prepped daily menu items to quickly deliver upon request.
- Rotated through all prep stations to learn different techniques.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with staff members to create meals for large banquets.
- Modernized work processes to reduce guest wait times and boost daily output.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Coordinated with team members to prepare orders on time.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Bakery Associate
P&O Cruise Ships
07.2003 - 07.2004
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Certificate IV - Certificate IV in Disability
Elite College Australia
Melbourne, VIC09.2023
MBA - Hospitality Administration And Management
Victoria University
Melbourne, VIC07.2009
Bachelor of Science - Culinary Arts
Indian Culinary Academy
Hyderabad, India11.2007
Skills
- Calm and Pleasant Demeanour
- First aid and CPR
- Health and safety
- Personal care assistance
- Collaborative Relationships
- Manual Handling
- Facilities Planning
- Customer Engagement
- Teamwork and Collaboration
- Critical Thinking
- People Skills
- Safe Work Practices
- Time Management
Certification
HLTAID011 Provide First Aid
HLTAID010 Provide basic emergency life support
HLTAID009 Provide Cardiopulmonary resuscitation
Timeline
Owner/Head Chef
Nutbug Cafe
08.2021 - 07.2023
Aircraft Cabin Maintainance Agent
Cabin Service Australia
07.2018 - 12.2023
Baker
Sugardough Bakery
11.2006 - 07.2018
Commis Chef
JW Marriot
07.2004 - 07.2006
Bakery Associate
P&O Cruise Ships
07.2003 - 07.2004
Certificate IV - Certificate IV in Disability
Elite College Australia
MBA - Hospitality Administration And Management
Victoria University
Bachelor of Science - Culinary Arts
Indian Culinary Academy
HLTAID011 Provide First Aid
HLTAID010 Provide basic emergency life support
HLTAID009 Provide Cardiopulmonary resuscitation
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