Pravya Balan
Craigieburn,VIC
Summary
Accomplished IT professional with expertise in VMware ESXi and vCenter, demonstrated at Deutsche Bank. Proven leader in infrastructure initiatives, reducing incidents by 25%. Skilled in virtualization technologies and adept at cross-functional collaboration, enhancing operational efficiency. Certified in cloud engineering, committed to driving innovation and excellence in IT service management.
Overview
17
17
years of professional experience
Work History
AVP, Operation Services Specialist
Deutsche Bank
, India
12.2022 - 05.2025
- Led infrastructure initiatives for the Dragon Project, deploying Lenovo ESXi hosts and executing critical network/storage integrations.
- Built and migrated vCenter infrastructure, upgrading VMware stacks.
- Provided L3 support and spearheaded GCP build testing, demonstrating multi-cloud operational expertise.
- Achieved DB Cloud Engineer Certification with distinction.
- Led audit and remediation activities that reduced recurring incidents by 25%.
Deputy Technical Specialist
Hexaware Technologies
, India
11.2021 - 11.2022
- Delivered end-to-end VMware ESXi/vCenter solutions, including Distributed Switch migrations.
- Oversaw major datacentre migration and cleanup activities, achieving 100% uptime.
- Supported P2V/V2V migrations and VMware-based network refresh projects.
SME - VMware Virtualization
IBM / Kyndryl
, India
01.2016 - 11.2021
- Acted as VMware SME for large-scale infrastructure projects.
- Led VMware team in a major datacenter migration, coordinating cross-functional teams from planning through verification.
- Built vCenter/ESXi environments, migrated infrastructure, and managed high-availability failovers.
- Resolved critical vulnerabilities (e.g., Meltdown/Spectre) and implemented vROPs/vRNI monitoring tools, enhancing security and performance.
System Engineer & Backup Admin
Tata Consultancy Services (TCS)
, India
10.2008 - 01.2013
- Administered 8,000+ Windows servers globally, managing clustering, DNS/DHCP, and Sev-1 escalations.
- Managed EMC Networker environments, Data Domain devices, and VTL storage for robust backup operations.
- Clients: Nielsen, Target
Education
B.Sc. - Mathematics
Ethiraj College for Women
Chennai, India01.2008
Skills
- VMware ESXi and vCenter
- Virtualization technologies
- Infrastructure automation
- Cloud platform fundamentals
- Windows Server management
- DNS and DHCP administration
- Microsoft clustering solutions
- Orchestration and automation tools
- ITIL practices and incident management
- Change management strategies
- Service management expertise
Timeline
AVP, Operation Services Specialist
Deutsche Bank
12.2022 - 05.2025
Deputy Technical Specialist
Hexaware Technologies
11.2021 - 11.2022
SME - VMware Virtualization
IBM / Kyndryl
01.2016 - 11.2021
System Engineer & Backup Admin
Tata Consultancy Services (TCS)
10.2008 - 01.2013
B.Sc. - Mathematics
Ethiraj College for Women
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