Precious Chirima
Ellenbrook,Australia
Summary
Results-driven Support Coordinator with expertise in crisis intervention, individualized support planning, and stakeholder engagement. Proven ability to connect participants with essential services, ensuring compliance with NDIS legislation.
Overview
9
9
years of professional experience
Work History
Support Coordinator
Pragma Care
01.2022 - 08.2025
- Helping participants understand their NDIS plan
- Working with participants to plan and coordinate their supports
- Connecting participants with supports and services
- Establishing and maintaining supports
- Setting up service agreements and service bookings
- Providing the NDIA with reports
- Coordinating with stakeholders, participants, their support workers and their family members to help participants exercise choice over their supports
- Supporting participants in finding ways to be more independent
- Planning for unexpected events, such as moving homes, changes in family support levels and unexpected hospital visits
- Creating plans to help participants avoid and/or mitigate crisis situations
- Using the participant's preferred language and communication method
Disability Support Worker
Identity WA Disability
01.2017 - 01.2022
- Providing of personal care to service users with challenging behaviours and autism, this included toileting, showering and assistance with changing of clothes etc.
- Medication administration
- Cooking and serving healthy meals according to resident’s mealtime management plans
- Transporting and working with service users in community environment
- Engage in moderate lifting when required e.g. helping with carrying of groceries, equipment and other similar resources
- Taking residents to their day placements and picking them up if required
- Taking residents out for their scheduled medical appointments and doctor’s check-up
- Administrative and computer-based tasks such as individual case notes
- Reporting and recording of significant events through incidents report forms and other documentation
Education
Certificate lll -
Community Services
Certificate IV -
Community Services
Diploma -
Community Services
Skills
- Individualized Support Planning (ISP)
- NDIS plan management
- Service coordination
- Crisis planning
- Stakeholder engagement
- Report generation
- Client advocacy
- Crisis Intervention & Risk Management
- Stakeholder Engagement & Relationship Building
- Regulatory Compliance
- Psychosocial & Complex Needs Support
- Knowledge of NDIS Legislation & Compliance
- Team Collaboration & Leadership
- Client Advocacy & Capacity Building
- Culturally Safe & Inclusive Practice
- Report Writing & Progress Documentation
- Negotiation & Conflict Resolution
- Strong Interpersonal & Communication Skills
References
Available upon request
Qualifications And Certificates
- Certificate III in Community Services
- Certificate IV in Community Services
- Diploma in Community Services
- Medication Administration
- Applied First Aid
- NDIS Worker Screening Check
- Certificate of NDIS ‘Quality, Safety and NDIS workers orientation module
- Working with Children Check
Personal Information
Residency: Australian Citizen
Timeline
Support Coordinator
Pragma Care
01.2022 - 08.2025
Disability Support Worker
Identity WA Disability
01.2017 - 01.2022
Certificate lll -
Community Services
Certificate IV -
Community Services
Diploma -
Community Services
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