PRECIOUS EYOH

• Analysed healthcare access and population health data to identify service gaps.
• Designed evidence-based health promotion strategies relevant to primary care.
• Evaluated healthcare delivery models focusing on quality and safety.
• Developed policy and operational recommendations.

• Coordinated day-to-day practice operations to ensure efficient and patient-centred service delivery.
• Managed appointment scheduling, patient flow and administrative processes.
• Utilised Best Practice Clinical Software and Best Practice Billing systems.
• Demonstrated knowledge of Medicare billing and bulk billing requirements.
• Supported workforce coordination and rostering activities.
• Assisted with policy implementation, compliance and quality improvement initiatives.
• Maintained accurate clinical and administrative documentation.
• Supported continuous improvement activities aligned with patient safety principles.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Delivered person-centred support and coordinated services in accordance with individual care plans.
• Collaborated with multidisciplinary teams, allied health professionals and families to optimise outcomes.
• Maintained incident reporting, safeguarding and compliance documentation.
• Supported quality improvement and risk management activities.
• Promoted safe care practices and contributed to service delivery improvements.
• Participated in workforce coordination and care planning activities.
• Ensured service delivery aligned with organisational policies and quality standards.

• Assisted in maintaining compliance with health and safety regulations across hospital departments.
• Conducted routine inspections to identify potential hazards and ensure a safe environment for patients and staff.
• Developed training materials on safety protocols to enhance staff understanding of best practices.
• Collaborated with healthcare teams to implement safety initiatives that improved operational efficiency.
• Supported administrative and operational functions across paediatric healthcare services.
• Coordinated patient scheduling and medical records management.
• Collaborated with clinicians and multidisciplinary teams to facilitate effective service delivery.
• Maintained accurate healthcare documentation and administrative databases.
• Assisted in quality assurance and patient safety activities.
• Contributed to operational reporting and service coordination.

Bachelor of Medicine, Bachelor of Surgery (MBBS)