PRECIOUS MAZOYO
Gold Coast
Summary
Experienced professional with a diverse background in community service, youth work, human resources, and customer service. Holds a bachelor\'s degree in human resources management, bringing a strong foundation in providing comprehensive support, designing tailored programs, and fostering personal growth. Expertise in coordinating outreach initiatives, building partnerships, and advocating for inclusivity. Currently pursuing a Diploma in Community Services to expand knowledge and make a greater impact in supporting individuals and families. Committed to delivering excellence and creating resilient communities. Passionate about mentoring and supporting young individuals in a nurturing environment. Demonstrated ability to build effective relationships and promote a positive atmosphere through empathy and patience. Excited to utilize and enhance communication and problem-solving skills in this role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Youth Worker
Oranga Tamariki
09.2023 - 06.2024
- Provide holistic care to youth, ensuring well-being and fostering growth through tailored activities
- Address behavioral issues with tailored intervention plans
- Provide holistic care to youth, ensuring their well-being and personal development through structured activities and support programs
- Facilitate group activities, rehabilitation plans, and emotional support tailored to individual needs
- Monitored and assessed youth progress, identifying areas for growth and adjusting care strategies accordingly
- Built strong relationships with youth to foster trust and encourage open communication
- Coordinate with external agencies to connect youth with additional support services, education, and resources
- Support youth transitions into independent living or reintegration into family environments through goal-setting and practical assistance
- Design and implement creative workshops to develop problem-solving, teamwork, and interpersonal skills
- Promote cultural awareness and inclusivity by integrating diverse practices into daily routines
- Achievements: Boosted youth engagement by 30% through skills-based workshops
- Fostered positive behavioral changes with innovative care strategies
Fundraiser
Explore Services
05.2023 - 09.2023
- Organize and lead fundraising events to support disability and community initiatives
- Engage with stakeholders to secure funding and sustain donor relationships
- Achievements: Exceeded fundraising targets by 20%
- Established long-term partnerships for continued support
School Youth, Orphans, and Vulnerable Children Coordinator
Zesa Munyati High School [NGO]
07.2014 - 02.2023
- Provide case work services for children and families to address specific needs and challenges
- Design and deliver outreach programs for youth and vulnerable groups, including school initiatives and community visits
- Mentor students through extracurricular activities and coordinate workshops addressing mental health
- Lead home-care initiatives and collaborate with families for holistic support
- Develop partnerships enhancing educational and health resources
- Advocate for inclusion and accessibility in schools
- Conduct assessments to identify and address barriers to education for vulnerable children
- Manage budgets and allocate resources for youth programs and community outreach
- Facilitate conflict resolution and mediation sessions for children and families
- Coordinate vocational training opportunities for out-of-school youth
- Advocate for policy changes to improve support for orphans and vulnerable children
- Develop monitoring tools to track progress and impact of implemented programs
- Achievements: Secured 200% funding growth for disability services, benefiting over 200 families
Owner and Manager
Maz Boutique
01.2019 - 01.2023
- Oversee operations, including sales, inventory, and financial management
- Train and lead a team to deliver excellent customer service and achieve sales targets
- Expand revenue streams by introducing online sales and strategic promotions
- Negotiate supplier contracts to optimize inventory and reduce costs
- Foster staff retention through training and a positive work environment
- Build a loyal customer base by tailoring product offerings to market demands
- Achievements: Grew customer base by 50% through innovative marketing strategies
- Maintained 95% satisfaction with tailored service delivery
Church and Community Voluntary Worker
Various Organizations in Zimbabwe
01.2010 - 01.2023
- Support disabled, elderly, and mentally ill individuals through community outreach and care services
- Provide case work and advocacy for vulnerable groups, ensuring access to essential services
- Provide disability and aged care support, including daily living assistance and advocacy
- Coordinate trauma healing workshops and family support programs
- Volunteer in programs supporting women, children, and individuals with disabilities
- Lead outreach and fundraising campaigns for vulnerable populations
- Achievements: Strengthened community engagement with innovative approaches
- Provided essential resources to over 500 families
Human Resources Trainee
Zimasco (Pvt) Ltd
01.2019 - 01.2020
- Assist in recruitment, onboarding, and employee training programs
- Maintain HR records, ensure data accuracy, and support compliance
- Support employee engagement and initiatives
- Contribute to staff retention strategies by addressing feedback and promoting professional growth
- Facilitate health and safety programs and monitor workplace compliance
- Coordinate professional development plans to enhance employee satisfaction and career growth
- Administer workplace safety and compliance initiatives, ensuring adherence to standards
- Achievements: Improved recruitment processes and documentation accuracy
- Reduced onboarding time by 25% with streamlined HR processes
Education
Diploma in Community Services -
Upskilled
03-2026
Bachelor's (Honors) Degree - Human Resources in Industrial and Labor Relations Management
Zimbabwe Open University
01.2021
Skills
- Case Management
- Advocacy and Crisis Intervention
- Customer Service
- Trauma-informed care
- Advocacy
- Mentoring
- Teamwork
- Crisis response
- Adaptability and flexibility
- Goal setting assistance
- Youth supervision
- Conflict de-escalation
Accomplishments
- Collaborated with a team of 10+ professionals to support at-risk youth in residential care.
- Documented and resolved communication barriers between staff and youth, which led to increased engagement in support programs.
- Achieved increased emotional stability by effectively providing trauma-informed support to women and youth overcoming abuse.
- Achieved greater independence for women and OVC through effectively helping with life-skills training and empowerment programs
Certification
- QLD Blue Card
- First Aid and CPR Certificate
- Food Safely Certificate
- QLD Open Driver’s License
Languages
English
Full Professional
Shona
Native or Bilingual
Ndebele
Limited Working
Timeline
Residential Youth Worker
Oranga Tamariki
09.2023 - 06.2024
Fundraiser
Explore Services
05.2023 - 09.2023
Owner and Manager
Maz Boutique
01.2019 - 01.2023
Human Resources Trainee
Zimasco (Pvt) Ltd
01.2019 - 01.2020
School Youth, Orphans, and Vulnerable Children Coordinator
Zesa Munyati High School [NGO]
07.2014 - 02.2023
Church and Community Voluntary Worker
Various Organizations in Zimbabwe
01.2010 - 01.2023
Bachelor's (Honors) Degree - Human Resources in Industrial and Labor Relations Management
Zimbabwe Open University
Diploma in Community Services -
Upskilled
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