Preet Chahal
Blacktown,NSW
Summary
Proven Housekeeping Supervisor with a track record of enhancing guest satisfaction at Work Mantra through exceptional cleaning proficiency and customer service. Excelled in training staff and maintaining high health and safety standards, consistently exceeding performance targets. Skilled in guest relations and adept at promoting a culture of excellence in housekeeping teams.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
WORK MANTRA
12.2024 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Housekeeping Self-Checker
Work Mantra
05.2024 - 12.2024
- Aided in training new employees, sharing best practices for efficient job performance.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Housekeeping Room Attendant
FBM
07.2023 - 02.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Richmond School Business
Sydney, NSW03-2024
High School Diploma -
SUS Adarsh Sen. Sec. School
India 03-2022
Skills
- Customer service-focused
- Cleaning Proficiency
- Training and mentoring
- Health and safety compliance
- Guest relations
- Customer service
Timeline
Housekeeping Supervisor
WORK MANTRA
12.2024 - Current
Housekeeping Self-Checker
Work Mantra
05.2024 - 12.2024
Housekeeping Room Attendant
FBM
07.2023 - 02.2024
Richmond School Business
High School Diploma -
SUS Adarsh Sen. Sec. School
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