Preet Kailey

0.3 FTE till October 2025. Now Casual.

• Manage resource allocation effectively, ensuring adequate staffing levels in all departments including ED, NICU, SCN, BSU and all Wards.
• Maintain compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting hospital operations.
• Assist in recruitment efforts for new employees, ensuring qualified candidates were selected based on experience, skills, and cultural fit within the organisation.
• Increase staff efficiency through regular training sessions on updated hospital protocols and procedures.
• Streamline hospital operations by coordinating with various departments to ensure smooth day-to-day functioning.
• Reduce patient wait times by implementing effective triage procedures and prioritizing urgent cases.
• Collaborate with medical professionals to develop care plans tailored to individual patient needs for improved outcomes.

0.8 FTE contracted.

• A 186 bed acute care facility with ED, ICU, Critical Care, general medical/surgical services, oncology theatres and DOSA unit.
• - Coordinate and oversee daily operations and activities of the hospital
• - Evaluate critical situations and effectively handle multiple competing demands.
• - Collaborate with department heads and multidisciplinary staff to ensure smooth workflow and optimal patient care.
• - Coordinate the flow of patients and troubleshoot access-related issues.
• - Assign patients to beds based on clinical priority.
• - Assess and manage patient flow from ED, elective lists and urgent/ add-on requests by physicians and surgeons.
• - Utilise real-time digital informatics to promptly address areas of high demand.
• - Manage and allocate resources, including staffing, budgets, and equipment
• - Monitor and evaluate performance indicators related to patient care, safety, and quality improvement
• - Mentoring and coaching junior or new staff
• - Ensure compliance with regulatory standards and accreditation requirements
• - Foster a positive and collaborative work environment among hospital staff
• - Handle and resolve patient complaints or issues in a timely and professional manner
• - Collaborate with other healthcare providers and community to enhance patient care and services
• - Stay up-to-date with industry trends and advancements in hospital management and administration.

• Casual. Also assisted as Clinical educator and Rehab assessor

• A 124-bed facility offering medical, rehabilitation, mental health, and palliative care services. Focusing on addressing the needs of rehabilitation and mental health care.
• Conducting comprehensive assessments to determine suitability of admissions.
• Streamlining hospital operations by coordinating with all departmental heads to ensure smooth day-to-day functioning.
• Supervising, supporting and coaching staff in delivery of high- quality care that aligns with current best practise standards.
• Maintaining admission and discharge flow based on needs and assessments.
• Using analytical thinking and critical problem solving skills in effective coordination and planning of operational processes.
• Managing resource allocation effectively, ensuring allocation and coordination of adequate staffing and skill mix in all departments.
• Oversee safety of all patients and hospital staff.
• Working within provided budgeting requirements and man hours.
• Representing and upholding hospital's commitment to quality improvement and achievement of National Safety & Quality Healthcare Standards.
• Assessing and mange deteriorating patient including, internal and external transfers as required.
• Managing relationships with internal and external stakeholders.
• Maintaining and coordinating patient records and review customer-specific support and staff training resources.
• Maintaining safe and secure environment for patients and staff by enforcing strict adherence to safety regulations and protocols.
• Boosting overall hospital performance by identifying areas of improvement through regular audits and evaluations of departmental functions.
• Serving as liaison between patients' families and healthcare professionals to address concerns or questions about treatment plans and care.
• Conducting routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
• Fostering positive work atmosphere by addressing employee concerns promptly and providing support as needed.

Casual role alongside ANUM & NUM role.

• Managed hospital operations, after hours.
• Represented, upheld and facilitated executive decisions.
• Managed staffing requirements throughout the hospital- including all wards, DSU, EPC, Dermatology and Allied Health Services.
• Scheduled emergency surgeries, managed pre-certifications and verified insurance coverage.
• Maintained theatre lists and adequate theatre equipment and staffing.
• Increased staff efficiency through regular training sessions on updated hospital protocols and procedures.
• Maintained adequate safety of staff and all within the hospital.
• Used critical thinking and problem solving methods to maintain smooth facility operations.
• Assisted in recruitment efforts for new employees, ensuring qualified candidates were selected based on experience, skills, and cultural fit within the organisation.

0.8 FTE

• Overseeing and managing shift-based events including (but not limited to), admissions, discharges, patient/family issues (clinical or otherwise), project staffing needs and manage work hour targets.
• Allocate and coordinate patient care to suitable nurses- nursing skill level.
• Assisting NUM in coordination and management of the unit.
• Allocate patient care to suitable physician and allied health team based on care requirements
• Liaise directly with physicians, surgeons, and specialists to enable personalised and comprehensive patient care.
• Support and mentor staff with bedside nursing skills and knowledge.
• Represent the Unit Manager in her absence and attended any scheduled clinical meetings, Attend to emergencies including transfers to higher level of care.
• Coordinate and work within the multidisciplinary team.
• Conduct quality audits and facilitate strategies to maintain NHSQS standards.
• Connect patients to external care providers, example HIH, TCP, respite care and creating referrals for further care.
• Ensure adherence to policies and procedures, identify and undertake quality improvement projects/activities, communicate/escalate to management when needed.

• Provide direct patient care.
• Carry out comprehensive nursing assessment on admission- Prepare patient for surgeries.
• Streamlined medication administration processes for increased safety and accuracy during shifts.
• Conducted thorough post-op assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients' progress toward reaching established goals of care.
• Accurate documentation of patient records.
• Participated in continuous professional development.

• Providing direct patient care before, during, and after surgical procedures.
• Assisting in the pre-operative preparation of patients, including obtaining medical histories, starting IVs, and administering medications.
• Assisting the surgical team during procedures by passing instruments, handling specimens, and maintaining a sterile field.
• Monitoring patients post-operatively and managing pain, wound care, and any complications that may arise.
• Educating patients and their families about post-operative care and discharge instructions.
• Collaborating with other healthcare professionals, such as surgeons, anaesthetists and physicians to ensure optimal patient outcomes.
• Documenting patient assessments, interventions, and outcomes accurately in the medical record.
• Adhering to infection control protocols and maintaining a safe and clean environment for patients and staff.

• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.

• Assisted patients with ADLs.
• Maintained Safe environment for ambulation.
• Provided feeding assistance.
• Maintained accurate patient records.