Preet Khangura
Cannington,Australia
Summary
A seasoned Executive Housekeeper with a proven track record at Crown Towers Sydney, I excel in enhancing operational efficiency and guest satisfaction through organized leadership and adept equipment operations. Skilled in training teams and improving service standards, I have significantly boosted cleanliness and safety compliance, showcasing a blend of hard and soft skills essential for high-caliber hospitality management.
Overview
7
7
years of professional experience
Work History
Executive Manager
Accor Hotels
10.2024 - Current
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
- Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Executive Hoysekeeper
Silk Hospitality
06.2024 - Current
- Ensured compliance with hotel policies concerning fire safety regulations
- Adhered strictly to company rules and regulations pertaining to health and safety guidelines
- Communicated effectively with other departments in order to provide efficient service delivery
- Ensured all safety regulations are followed in accordance with OSHA guidelines
- Investigated accidents or injuries that occurred within the department and reported findings to management team
- Managed lost and found property according to company policy and procedure
- Supervised and coordinated the activities of housekeeping staff
- Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards
- Assisted in training new employees on proper cleaning techniques and procedures
- Conducted regular inspections of all guestrooms to ensure quality control standards are met
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times
- Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations
- Planned special events such as conferences or conventions while coordinating with vendors for additional services required
- Prepared monthly reports regarding budgeting, scheduling, payroll records
- Provided guidance to staff members in resolving customer complaints in a timely manner
- Participated in ongoing educational opportunities to stay current on industry trends and best practices
- Organized employee work assignments to maximize productivity while maintaining high quality standards
- Coordinated maintenance requests from guests with engineering department as needed
- Reviewed invoices for accuracy prior to submission for payment processing
- Responded promptly to any emergency situations that may arise during shift hours
- Conducted daily walk throughs and inspections of guest rooms and public spaces
- Prepared and distributed assignment sheets to assigned staff
- Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space
- Employed deep-cleaning techniques for areas in need of additional sanitation
Executive Housekeeper
Crown Towers Sydney
03.2023 - 09.2024
- Same as above mentioned
Assistant Executive Housekeeper
Crown Towers Sydney
08.2021 - 01.2023
- Inspected guestrooms to ensure they met hotel standards
- Organized and distributed housekeeping supplies such as linens, towels, and toiletries
Duty Manager
Crown Towers Sydney
05.2021 - 08.2021
- Developed and implemented strategies to improve customer service
- Maintained accurate records of staff attendance, sales figures and stock levels
Housekeeping Supervisor
Crown Towers Sydney
11.2020 - 05.2021
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness
Housekeeping Supervisor
Four Seasons Sydney
10.2018 - 11.2020
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness
- Inspected guest rooms and public areas to ensure they met established cleanliness standards
Education
Diploma Of Hospitality Management - undefined
Holmes
Civil Construction Draftperson - undefined
Pinnacle
MBA - General Studies
UBBS
10.2020
Skills
- Equipment operations
- Maintenance Scheduling
- Organized leadership
- Chemical Handling
Timeline
Executive Manager
Accor Hotels
10.2024 - Current
Executive Hoysekeeper
Silk Hospitality
06.2024 - Current
Executive Housekeeper
Crown Towers Sydney
03.2023 - 09.2024
Assistant Executive Housekeeper
Crown Towers Sydney
08.2021 - 01.2023
Duty Manager
Crown Towers Sydney
05.2021 - 08.2021
Housekeeping Supervisor
Crown Towers Sydney
11.2020 - 05.2021
Housekeeping Supervisor
Four Seasons Sydney
10.2018 - 11.2020
Diploma Of Hospitality Management - undefined
Holmes
Civil Construction Draftperson - undefined
Pinnacle
MBA - General Studies
UBBS
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