A Master of Mechanical Engineering graduate with diverse experience in engineering, project management, and business leadership. I have worked as a Graduate Engineer at KAEFER Australia, gaining skills in project quoting, scheduling (Primavera P6), progress reporting, and SAP operations. Also, I was Director of Plumbing Bros Browns Plains, I oversaw business operations, financial performance, and customer service, ensuring growth and efficiency. My experience also includes managerial roles at Hungry Jack’s, where I developed leadership and operational skills. I am a quick learner, adaptable professional, and strong problem solver, confident in delivering results across engineering and business environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
Plumbing Bros Browns Plains
Brisbane, Queensland
04.2023 - 06.2025
Company Overview: Plumbing Bros is a professional plumbing company committed to changing the industry's reputation by delivering 5-star customer service with every job.
Oversee overall business operations, ensuring efficiency and profitability.
Develop and implement strategic plans to grow the company and expand market reach.
Maintain high standards of customer service, ensuring a 5-star experience for every client.
Manage financial performance, including budgeting, cost control, and revenue growth.
Lead and mentor the team, fostering a positive and high-performing work culture.
Ensure compliance with industry regulations, safety standards, and company policies.
Build and maintain strong relationships with clients, suppliers, and business partners.
Identify new business opportunities and implement marketing strategies to increase brand awareness.
Oversee project management, ensuring jobs are completed on time and within budget.
Continuously improve operational processes to enhance efficiency and service quality.
Maintained a 5-star customer service rating, building a strong reputation in the industry.
Built and led a high-performing team, fostering a positive and motivated work culture.
Established strong relationships with clients, suppliers, and business partners, leading to repeat business and referrals.
Improved efficiency in service delivery by streamlining processes and implementing best practices.
Ensured 100% compliance with industry regulations and safety standards, reducing risks and liabilities.
Successfully managed multiple projects, ensuring they were completed on time and within budget.
Introduced innovative business strategies that enhanced customer experience and company growth.
Graduate Engineer
Kaefer Integrated Services Pty Ltd
Darwin, Northern Territory
06.2021 - 11.2022
Company Overview: KAEFER Australia provides construction, maintenance, and industrial services from start to finish.
Coordinated with project managers, contractors, and clients to ensure smooth project execution.
Prepared quotes for small projects, ensuring accurate cost estimation and resource planning.
Developed and maintained progress reports to track project milestones and presented updates in team meetings.
Created and managed small project schedules using Primavera P6, optimizing timelines and resource allocation.
Worked with the SAP system for a brief period, gaining experience in data management and project tracking.
Ensured compliance with company policies, industry regulations, and safety protocols.
Engaged in training and professional development to enhance engineering and project management skills.
Successfully prepared accurate quotes for small projects, helping the company secure new work and maintain cost efficiency.
Developed detailed progress reports, improving communication and decision-making in project meetings.
Effectively scheduled small projects using Primavera P6, optimizing resources and ensuring timely project completion.
Gained hands-on experience with SAP, contributing to project tracking and data management.
Proactively identified and resolved scheduling conflicts, improving overall project efficiency.
Built strong relationships with project teams, clients, and suppliers, ensuring smooth coordination and project execution.
Maintained a high level of attention to detail in cost estimation and reporting, reducing errors and improving accuracy.
Demonstrated adaptability by quickly learning and applying new software tools like SAP and Primavera P6.
Contributed to process improvements by suggesting more efficient ways to track project progress and manage resources.
Manager
Hungry Jack's
Palmerston, Northern Territory
05.2016 - 06.2021
Company Overview: Hungry Jack’s is the exclusive Australian master fast food franchise of Burger King Corporation. It is one of Australia’s leading fast food brands.
Delivering high quality customer service
Recruiting, training, and managing career development plans for staff
Managing the team
Driving sales and profitability
Maintaining all WHS and operational requirements
Managing cost and expenses, stock, and wastage levels
Developing a competitive spirit amongst staff
Encouraging and developing staff to exceed KPI’s
Managing the rostering system
Overseeing the ongoing maintenance of equipment
Implementing national and state marketing activities
Further developed my management experience and have worked hard to earn a reputation for people-focused and customer-centric leadership.
I consistently provide the team with the ongoing training and mentoring required to ensure they meet the expectations of both our employer and our customers.
Always lead by example and extend to all customers friendly and professional service that encourages repeat business for the store.
Actively facilitate a safety and hygiene focused team, ensuring compliance with the essential processes and procedures required by both Hungry Jack’s and the law.
Successfully built a high-performing team that works well together. I have been effective in fostering a strong team work culture, which translates to great customer experiences.
Effectively manage costs and expenses and have worked hard to keep wastage to a minimum.
Commended in all performance reviews for my effective leadership, reliability, and commitment to service.
Operations Engineer
Prakash Machinery
Gujarat, India
09.2014 - 07.2015
Company Overview: It manufactures and trade machinery parts, including sprockets, pulleys, chain couplings, and chains, providing high-quality components for industrial applications.
Production planning
Raising purchase requests
Completing orders after checking material availability in stock
Actively engaging with the vendor to confirm orders
Tracking and monitoring shipment movement
Taking all necessary steps to ensure raw materials are received on time to avoid production delays
Highly adaptable, I quickly settled into the new work environment and team and established proficiency in the systems and processes central to the role.
Demonstrated a high level of attention to detail, to ensure accuracy when raising purchase requests and checking material availability to complete orders.
Drew upon my friendly and personable disposition to always extend exemplary levels of service to customers, which reflected positively upon Prakash Machinery.
Played a key role in ensuring the smooth and efficient running of the production facility, by proactively planning production schedules and ensuring a ready supply of required materials.
In recognition of my performance, all feedback from management was positive. I earnt a reputation amongst the team as a reliable and professional team member.