Preethi Panduranga Rao
Sydney,NSW
Summary
7 years of experience in IT industry, Certified Salesforce Administrator & Certified Platform App Builder with comprehensive functional expertise and business insight. Collaborate with stakeholders and conduct thorough analysis to translate business requirements into technical specifications. Customize Salesforce objects, fields, page layouts, and record types, configure user profiles, roles, and permission sets to ensure proper access control. Expertise in Salesforce best practices in security, Integrity, data accuracy Develop custom applications using Lightning components, create and manage custom objects, fields, formulas, and relationships. Develop and execute test plans, test cases, and test scripts for functional and regression testing, conduct end-to-end testing to ensure seamless integration with upstream and downstream systems Understanding of change sets and deployment tools to move configurations and code from sandbox to production environments, perform post-deployment validation to ensure successful implementation. Utilize version control systems like Git and Bitbucket for code management and collaboration. Create custom reports and dashboards tailored to specific business needs, Utilize Salesforce reporting tools to analyze data and support business decision-making
Overview
19
19
years of professional experience
1
1
Certification
Work History
Internship & Upskill: Salesforce Cloud Admin
Known Folks (Mr & Mrs Cloud)
01.2024 - 06.2024
- Liase with business partners to determine business, data, and functional requirements
- Led sprint planning and tracking in Jira, ensuring efficient collaboration and on-time delivery
- I managed user stories and estimated story points
- Designed the technical architecture of the MVP, including data models, system integrations, and cloud infrastructure choices
- Leveraged my Salesforce expertise to build custom objects, fields, validation rules, workflows, and approval processes
- Knowledge of Importing, exporting, and querying data (SOQL) from salesforce via workbench and apex data loader
- Writing test plan, test strategies, test scripts, end to end execution of test scripts and defect management
- Creation of flows and customized PDF for quote and invoice generation
- Designed and implemented the execution of regression and functional tests
- Developed Reports and Dashboards in the Salesforce Lightning
- Project: Aussie Claps MVP
Senior Test Analyst
Foxtel Media - Australia
05.2022 - 03.2023
- Designed and implemented comprehensive test strategies, Utilized Qtest to Ensuring test coverage across all functional and non-functional requirements
- Performed comprehensive SIT, Regression Testing and End-to-End Testing to ensure system stability and user workflows after changes and updates
- Utilized Postman for API testing, employed Putty for efficient root cause issue diagnosis and resolving complex technical issues
- Implemented and maintained a structured defect management system using JIRA, collaborating with development teams to ensure timely bug fixes and retesting
- Conducted user demos to showcase new features and gather feedback for continuous improvement
- Utilized Nomad for testing containerized applications and validating deployment configurations, collaborating with DevOps teams to ensure smooth deployment processes
- Planning and executing non-functional tests, including performance testing and maintained comprehensive test documentation in Confluence
- Project: Linear Scheduling Migration
Test Analyst
Australian Curriculum, Assessment and Reporting Authority (ACARA)
02.2022 - 04.2022
- End-to-end cross-platform testing to ensure software functionality and consistency across multiple operating systems including Windows, macOS, and Linux
- Executed test cases to validate application performance on various web browsers such as Chrome, Firefox, Safari, and Edge
- Conducted thorough retesting of resolved issues across all relevant platforms to ensure complete resolution
- Project: NAPLAN Assessments Testing
QA Tester
AC Nielsen
02.2011 - 07.2012
- Developed and executed System Integration Testing (SIT) strategies, designing data-driven test scenarios to ensure system accuracy and reliability
- Validated SQL queries and stored procedures using Toad and conducted data validation and accuracy checks with Excel
- Maintained test documentation in Quality Centre, collaborated with stakeholders, and generated detailed test summary reports
- Project: Retail Factory Data Analytics System
Test Analyst
Standard Chartered Bank Malaysia
04.2010 - 03.2012
- Created detailed test cases for data warehousing and internet banking scenarios, ensuring comprehensive coverage
- Conducted data validation using SAS9.1 and SQL, verified ETL processes, and performed end-to-end testing of internet banking functionalities
- Led SIT closure activities, coordinating with cross-functional teams, resolving integration issues, and preparing SIT closure reports
- Facilitated UAT sessions, developed test documentation, and generated regular test progress reports
- Project: Data Warehousing & Internet Banking
Software Tester
Network of Electronic Transfers (NETS, Singapore)
02.2009 - 08.2009
- Developed high-level test scripts and detailed test cases, ensuring comprehensive coverage of critical functionalities and edge cases
- Utilized Quick Test Professional (QTP) for automated test execution, writing, maintaining scripts, and analysing results to identify defects
- Conducted end-to-end testing, including system, regression, and user acceptance testing, to verify integration and performance for a seamless user experience
- Project: TRAMS (Transit Middle Office Systems)
Quality Assurance Associate
Oracle India Pvt Ltd
09.2006 - 10.2007
- Functionality testing across different PeopleSoft products
- Designing Test scenarios, understanding business logic and verifying the correctness of various functionalities within PIA and security application
- Utilized WinRunner to develop and execute automated test cases to enhance efficiency and coverage
- Utilized ClearCase for version control and configuration management of test scripts and related artifacts
- Project: Peoplesoft Internet Architecture & Security
Test Engineer
Infosys technologies
08.2005 - 09.2006
- Conducted primary, smoke, and UI testing to validate application functionality, usability, and aesthetics
- Prepared and executed detailed test cases in Test Director, focusing on functional requirements for Cisco Ordering Tool
- Managed status reports to communicate testing progress, defect status, and project health to stakeholders
- Performed data interface and database testing, ensuring data integrity and accuracy in the QTC process through SQL queries and validation
- Project: Pearson Learning, Cisco Quote to Cash
Education
Bachelor of Science -
Bangalore University
Skills
- Salesforce: Workflow Management, Data Modeling, Data Loader, Service Now, Workbench, Bit Bucket, Service Now, Approval Process, Process Builder, Flow Builder, Reports & Dashboards
- Test Automation: QTP, Win Runner
- Test Management: qTest, Test Director, HP Quality Centre
- Programming Language: Python
- Version Control: Git, Bitbucket, Clear Case
- Data Analysis: SAS91
- Database: Oracle, SQL Server, TOAD
- ERP: Oracle11i, Peoplesoft
- Agile: JIRA, Confluence, SharePoint
- Other: Putty, UNIX & Mainframe basics, HashiCorp NOMAD, Lucidcharts
- API Testing: Postman, Swagger UI
- Problem-solving
TRAILHEAD
https://www.salesforce.com/trailblazer/preethirao2041
Certification
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- PCEP – Python Certified Entry Level Programming
- ISTQB Certified Tester Foundation Level
- ISTQB Certified Tester Foundation Level - Agile Tester
Timeline
Internship & Upskill: Salesforce Cloud Admin
Known Folks (Mr & Mrs Cloud)
01.2024 - 06.2024
Senior Test Analyst
Foxtel Media - Australia
05.2022 - 03.2023
Test Analyst
Australian Curriculum, Assessment and Reporting Authority (ACARA)
02.2022 - 04.2022
QA Tester
AC Nielsen
02.2011 - 07.2012
Test Analyst
Standard Chartered Bank Malaysia
04.2010 - 03.2012
Software Tester
Network of Electronic Transfers (NETS, Singapore)
02.2009 - 08.2009
Quality Assurance Associate
Oracle India Pvt Ltd
09.2006 - 10.2007
Test Engineer
Infosys technologies
08.2005 - 09.2006
Bachelor of Science -
Bangalore University
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