Dynamic Childcare professional with proven ability to create engaging, educational activities that promote children's physical, emotional, and social development. Known for collaborative approach and adaptability, ensuring supportive and dynamic environment. Skilled in behaviour management and fostering strong relationships with children and parents alike.
Overview
4
4
years of professional experience
Work History
Child Care Educator
Exploring Hub Early Learning Centre
07.2024 - 01.2025
Deliver safe and efficient child care services to 47 children aged from three months to 5 years old.
Develop friendly relationships and credibility with parents, educating children, playing with them, and doing art projects
Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Instruct children in health and personal habits, such as eating, resting, and toilet habits while creating and developing appropriate lesson plans
Collaborated with parents to address individual child needs and discuss progress reports regularly.
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Security Officer
Challenger Security Group
11.2023 - 12.2024
Perform scheduled and random checks of designated areas throughout the facility to check for any security breaches
Utilize the company’s guest policies to issue guest passes and make sure that each guest is accompanied by an employee before entering the facility
Assist the maintenance staff in securing an area during a maintenance emergency
Collaborate with other members of the corporate security team to ensure that the facility is safe at all times
Maintain a professional and effective relationship with the local police and fire departments
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer (Hospital Security)
Velox Security (Synergy Security Group)
09.2023 - 06.2024
Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents.
Control and monitor surveillance equipment and perform building and equipment inspections.
Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours.
Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
Secure all doors, windows, and exits, depending on shift.
Customer Service Specialist
GUZMAN Y GOMEZ
02.2022 - 09.2023
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
Ensure customer satisfaction and provide professional customer support.
Mail Processing Clerk
AUSTRALIA POST
03.2021 - 02.2022
Responded to internal employees' questions about mail services, products and delivery choices.
Scheduled pickups for outgoing parcels with external mail delivery services.
Report any damages to the supervisor and replace item by performing repacking duties
Operated mail processing equipment and manually sorted mail.
Received, sorted and organized incoming letters and packages.
Packaged items in boxes or envelopes and sealed.
Identified undeliverable mail and applied mark-ups to return to sender.
Organized and monitored mail supplies and general office supplies for mailroom.
Mail Processing Clerk
TRAVELODGE
03.2021 - 02.2022
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Resolved and investigated complaints regarding service, food quality and accommodations.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Education
Master of Science - Geography
Kurukshetra University
INDIA
05.2012
Skills
Convincing and Negotiation skills
Leadership Qualities
Team player
Determination
Effective Communication skills
Patience and empathy
Age-appropriate activities
Early childhood education
Accomplishments
Supervised groups of up to 47 children from 3 months to 5 years of age.