PREETI KAFLE
Pendle Hill,Australia
Summary
I am a compassionate and dedicated nursing assistant with a firm dedication to delivering exceptional care to elderly residents within aged care facilities. I am proficient in teamwork and adept at effective communication with residents and their families, I am eager to play a role in enhancing the well-being and quality of life of elderly individuals within an aged care facility environment.
Overview
3
3
years of professional experience
Work History
Customer Service Rep
PappaRich Parramatta
10.2022 - Current
- Answered customer inquiries via phone, email, and chat.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Gathered customer feedback through surveys and used the data to improve customer service.
Nursing Assistant
Uniting Bernard Austin Lodge
Liverpool , NSW
06.2024 - 11.2024
- Assist residents with activities of daily living such as dressing, bathing, toileting, and mobility
- Provide companionship and emotional support to residents, fostering a sense of dignity and respect
- Monitor residents' health and report any changes or concerns to registered nurses
- Assist with mealtimes, ensuring residents receive proper nutrition and hydration
- Help maintain a clean and safe environment for residents
- Participate in resident care planning meetings and follow individualized care plans
- Document care provided in residents' charts accurately and efficiently
- Participate in activities and social programs, fostering a sense of community
- Maintain a positive and professional attitude, building rapport with residents, families, and colleagues
Customer Service Rep
Veena Restro
06.2021 - 08.2022
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Take dining reservations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Education
Bachelor of Early Childhood Education and Care -
TAFE NSW
Sydney, NSW11.2024
Certificate III - Aged care and disability
05.2024
Skills
- Strong communication skills
- Interpersonal skills
- Patience
- Empathy
- Compassionate nature
- Teamwork
- Collaboration skills
- Ability to follow instructions
- Efficiency
- Reliability
- Commitment to high standards of care
References
Registered Nurse
Name: Sabina Lama
email: sabinalama.me@gmail.com
contact number: 0433813393
Timeline
Nursing Assistant
Uniting Bernard Austin Lodge
06.2024 - 11.2024
Customer Service Rep
PappaRich Parramatta
10.2022 - Current
Customer Service Rep
Veena Restro
06.2021 - 08.2022
Bachelor of Early Childhood Education and Care -
TAFE NSW
Certificate III - Aged care and disability
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