Preeti
Doncaster,Melbourne
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Customer Survice
Car Rentals Network
08.2023 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Strengthened client relationships through consistent follow-ups after service appointments.
- Maintained high customer satisfaction standards to meet or exceed targets.
Teacher
Teaching
05.2016 - 06.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
MBA -
Pia University
Melbourne, VIC05.2024
Master of Arts - Economics
Kuk University
Kurukstera06.2019
Bachelor of Arts - Economics
Kuk University
Kurukstera04.2015
High School Diploma -
Surya College
Bhanokheri Ambala04.2013
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Call center experience
- Customer satisfaction measurement
- Customer Service
- Listening Skills
Languages
English
Professional Working
hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Painting
Reading novels
Software
Computer
Timeline
Customer Survice
Car Rentals Network
08.2023 - Current
Teacher
Teaching
05.2016 - 06.2020
MBA -
Pia University
Master of Arts - Economics
Kuk University
Bachelor of Arts - Economics
Kuk University
High School Diploma -
Surya College
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