Summary
Overview
Work History
Education
Languages
Timeline
Generic

Preetinder Kaur

1/460 Bridge Road Mackay ,Qld

Summary

  • Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
  • Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
  • Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Roshni Indian Restaurant
08.2020 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Cafe Manager

Site Cafe
04.2019 - 07.2020
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Salon Manager

Winkbar Beauty Salon
01.2018 - 03.2019
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Handled employee scheduling and coverage needs during business hours.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Achieved personal sales goals by upselling products to meet individual needs.

Education

Bachelor Of Business -

Holmes Institute
Brisbane, QLD
11.2017

Diploma Of Business -

Queensland University of Technology
Brisbane, QLD
06.2015

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Restaurant Manager

Roshni Indian Restaurant
08.2020 - Current

Cafe Manager

Site Cafe
04.2019 - 07.2020

Salon Manager

Winkbar Beauty Salon
01.2018 - 03.2019

Bachelor Of Business -

Holmes Institute

Diploma Of Business -

Queensland University of Technology

Similar Profiles

CREATE PROFILE
Preetinder Kaur