PREETPAL KAUR
Adelaide,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Beyond India
Days Road Ferryden Park , SA
03.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
Customer Service Assistant
Beyond India
North Adelaide , SA
07.2022 - Current
- Collaborated closely with colleagues to meet customer needs.
- Consulted with customers regarding needs and addressed concerns.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Resolved customer complaints and issued refunds as needed.
CHEF
BEYOND INDIA
Adelaide, SA
03.2022 - Current
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
- Met with clients to discuss menus and meal options for weddings and banquets.
- Monitored quality, presentation and quantities of plated food across line.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Trained kitchen workers on culinary techniques.
- Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
Warehouse Supervisor
UNIFRESH
Adelaide, SA
06.2021 - 02.2022
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Secured items in truck by strapping over protective padding.
- Used pallet jacks to move items to and from warehouse locations.
- Packed boxes and stock using organizational guidelines.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used scanners to track parcel information, condition or receipt.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Front of House Team Member
BOMBAY VINTAGE RESTURANT
UNLEY, SA
01.2021 - 12.2021
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Explained menu items, took orders and delivered food courses according to instruction.
Indian Tandoori Cook
CUMIN INDIAN RESTAURANT
MUNNO PARA, SA
11.2021 - 03.2022
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Distributed food to service staff for prompt delivery to customers.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Monitored temperatures of prepared food and cold-storage areas.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Observed food safety and sanitation protocols to reduce germ spread.
Education
COOKERY
DURBAN INTERNATIONAL COLLEGE
SA11.2021
Skills
- Team Leadership
- Purchasing Equipment
- Safe Food Handling
- Instruction and Delegation
- Inventory Management
- Check Payment Processing
- Sanitation and Cleaning
- Quality Assurance
- Special Events and Catering
- Point of Sale (POS) System Operations
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- First Aid, Durban international college - 2021
Additional Information
- REFERENCES
- ROBBY VIMAL GUPTA 0410693316 ( Owner and director beyond india)
- RAJNI KAUR 042641266 (Co worker at beyond india warehouse)
- UDAYDEEP SINGH 0406270270( Head Chef at beyond india)
Timeline
Customer Service Assistant
Beyond India
07.2022 - Current
Sales Representative
Beyond India
03.2022 - Current
CHEF
BEYOND INDIA
03.2022 - Current
Indian Tandoori Cook
CUMIN INDIAN RESTAURANT
11.2021 - 03.2022
Warehouse Supervisor
UNIFRESH
06.2021 - 02.2022
Front of House Team Member
BOMBAY VINTAGE RESTURANT
01.2021 - 12.2021
COOKERY
DURBAN INTERNATIONAL COLLEGE
Similar Profiles
PREETPAL KAURPREETPAL KAUR
Chef at BEYOND INDIAChef at BEYOND INDIA
Kavish AroraKavish Arora
Delivery Driver at Beyond IndiaDelivery Driver at Beyond India
Kuljit KaurKuljit Kaur
Kitchen assistant and Front staff at Beyond INDIAKitchen assistant and Front staff at Beyond INDIA