PREETY HANDA
LIGHTSVIEW,SA
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration while driving results. At Kumon Walkerville, I spearhead operations, enhancing efficiency and mentorship. Skilled in problem-solving and time management, I excel in fast-paced environments, consistently meeting deadlines. My expertise in organizational skills and customer service significantly contributes to achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Kumon Education Centre
Kumon Walkerville
06.2021 - Current
- I am the centre head. I see that the centre is operating efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Examiner
University of South Australia
06.2014 - 11.2022
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Mentored junior examiners on best practices for conducting thorough evaluations while adhering to established guidelines.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Monitored students during tests.
- Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Collaborated with team members to develop best practices for reviewing processes
- and maintaining accuracy.
- Explained test processes to students.
- Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
- Examined forms to determine insurance coverage and validity.
- Maintained confidentiality and security of personal information to protect customer privacy.
- Performed routine data entry or document management.
Production Systems Administrator
Haigh's Chocolates
01.2010 - 05.2021
- Resolved help desk tickets promptly by providing high-quality support to end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations and providing initial training as necessary.
- Streamlined network administration tasks for increased efficiency through SOPs.
- Developed internal training materials aimed at improving department's overall knowledge base and reducing the learning curve for new hires.
- Maintained strong working relationships with cross-functional teams, collaborating on joint initiatives that supported organizational goals.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Planned and conducted stocktakes in an efficient manner
- Created and analyzed daily production reports and planned accordingly
- Evaluated the raw material and informed various teams for ordering
- liaised with warehouse for efficient flow of the raw material
Education
Master of Arts - Education
University of Adelaide
Adelaide, SA06.2003
MBA - Information Technology
Victoria University
Melbourne, VIC06.2001
Bachelor of Arts - English Honours
Delhi University
New Delhi, India07.1991
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Verbal Communication
Accomplishments
- Collaborated with team of 5 in the development of Online Kumon Education.
Timeline
Kumon Education Centre
Kumon Walkerville
06.2021 - Current
Examiner
University of South Australia
06.2014 - 11.2022
Production Systems Administrator
Haigh's Chocolates
01.2010 - 05.2021
Master of Arts - Education
University of Adelaide
MBA - Information Technology
Victoria University
Bachelor of Arts - English Honours
Delhi University
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