Prem Bhatt

• Provided day-to-day technical support for hardware, software, and network issues.
• Managed and maintained company systems to ensure optimal performance.
• Implemented and monitored cybersecurity measures to protect company data.
• Ensured systems and software were up-to-date and functioning properly.
• Performed regular data backups and troubleshooting for technical failures.
• Trained employees on the use of new systems, software, and technologies.
• Conducted market research to identify new market opportunities and industry trends.
• Developed strategies to attract and onboard new clients.
• Built and maintained relationships with partners and stakeholders.
• Created and implemented business growth strategies to meet company goals.
• Developed and managed a pipeline of prospective clients for lead generation.
• Handled client negotiations and contracts to close deals effectively.

Retail Assistant Responsibilities:

• Assisted customers with product inquiries, recommendations, and complaints.
• Processed sales transactions via POS systems and upsold products.
• Managed inventory by stocking shelves, tracking inventory, and restocking as needed.
• Maintained store cleanliness and organized promotional displays.
• Worked towards meeting individual and team sales targets.
• Collaborated with colleagues and management to ensure smooth operations.
  IT Support Responsibilities:
• Troubleshot hardware and software issues for retail staff.
• Maintained and updated the store's POS systems.
• Managed network connectivity and ensured smooth internet operations.
• Supported inventory management software and ensured regular data backups.
• Assisted in the installation of new hardware/software and trained staff on new technologies.
• Provided e-commerce tech support for the online store.