Prem Kumar Sah
Auburn,NSW
Summary
With a proven track record at Stronghold Facility Services, I excel in maintaining impeccable cleanliness and hygiene standards. Expert in using industrial cleaning products safely and efficiently, my leadership as a Housekeeping Manager at Global Hospitality Solution significantly enhanced guest satisfaction and reduced complaints by refining cleaning protocols. Skilled in chemical handling and team supervision, I consistently achieve top-notch environmental sanitation.
Overview
1
1
year of professional experience
Work History
Cleaner
Stronghold Facility Services
10.2024 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Organized and used industrial cleaning products following strict safety procedures.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Refilled soap dispensers and air fresheners in bathrooms.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used power scrubbing and waxing machines to scrub and polish floors.
Housekeeping Manager
Global Hospitality Solution
12.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Evaluated employee performance and developed improvement plans.
- Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
- Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
- Reduced complaints related to room cleanliness by conducting thorough training sessions on modern cleaning techniques.
Education
High School Diploma -
Sydney City Collage of Management
Parramatta, NSW12-2024
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Chemical handling
- Commercial and residential cleaning
- Floor Scrubbing
Timeline
Cleaner
Stronghold Facility Services
10.2024 - Current
Housekeeping Manager
Global Hospitality Solution
12.2023 - Current
High School Diploma -
Sydney City Collage of Management
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