Prerna Dua
Nunawading,Victoria
Summary
Driven Sandwich Artist with a proven track record at Subway, enhancing customer satisfaction and streamlining operations. Excelled in customer service and time management, significantly improving service speed. Skilled in teamwork and problem-solving, I trained new staff and resolved complaints, fostering loyalty and operational efficiency.
Currently I am on my 186 Visa (PR Pathway) with full working rights.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
05.2022 - Current
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Monitored inventory and requisitioned low-stock items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelors Of Science In Nursing - Nursing
Maharishi Markandeshwar University
India07.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Sandwich Artist
Subway
05.2022 - Current
Bachelors Of Science In Nursing - Nursing
Maharishi Markandeshwar University