Prerna Jadeja
Belconnen,Canberra
Summary
Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Guman Y Gomez
09.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Worked closely with restaurant owner to develop and implement marketing initiatives.
- Managed staff schedules and maintained adequate coverage for all shifts.
Crew
Cafe Cherry Beans
10.2022 - 06.2023
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Completed milkshakes and ice cream desserts for customers.
Cashier
Reliance Trends
01.2022 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Cafe Worker
Mum's Cafe
10.2021 - 12.2021
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Sales Girl
Private Employee
09.2021 - 12.2021
- Work in shop name Deepkala, a lingerie shops and have some experience in the same field.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Implemented brand marketing and sales campaigns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Bachelor of Science - Information Technology
University of Canberra
Canberra, ACT07.2025
Skills
- Cooperative Attitude
- Basic Math Functions
- Folding Clothes
- Microsoft Windows
- Cash Drawer Management
- Microsoft Excel
- Effective Communicator
- Willingness to Learn
- Active Listening
- Food and beverage knowledge
- Inventory Control
- POS system knowledge
- Opening and closing procedures
- Shift Management
- Staff Assessment
- Performance Evaluations
Certification
Certified RSA
First Aid Certificate
Food Safety and Food Handling Certificate
Timeline
Assistant Restaurant Manager
Guman Y Gomez
09.2023 - Current
Crew
Cafe Cherry Beans
10.2022 - 06.2023
Cashier
Reliance Trends
01.2022 - 08.2022
Cafe Worker
Mum's Cafe
10.2021 - 12.2021
Sales Girl
Private Employee
09.2021 - 12.2021
Bachelor of Science - Information Technology
University of Canberra
Certified RSA
First Aid Certificate
Food Safety and Food Handling Certificate
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