Prerna Shrivastav
Monash,ACT
Summary
Qualified HR professional with high level interpersonal and communication skills, gained through various recruitment industry roles over past 10 years. Result driven recruitment consultant with an expertise in delivering tailored talent acquisition solutions; most recently as a Delivery Lead with Randstad managing multiple bulk recruitment projects for various APS departments. Strong recruitment operations, support, and administration experience with Cantlie recruitment – worked exclusively for University of Canberra. Adept at managing recruitment processes, fostering strong relationships with clients and candidates and leveraging industry knowledge to meet diverse hiring needs. Proven ability to identify top talent, streamline processes and contribute to business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Lead
RANDSTAD - Public Sector
Canberra, ACT
09.2023 - Current
- Leading multiple Bulk Recruitment Projects and Graduate Recruitment Programs for high profile APS Departments
- Pre screening, Shortlisting and candidate assessments
- Scheduling Bulk round of interviews
- Conducting reference checks
- Managing the Scribe Desk, booking scribes for bulk recruitment rounds, assisting them with scribe pack and interview details
- Reviewing Selection Committee reports before final submission
- Working on the erecruit system, moving candidates within the system, uploading reports and updating candidate data such as referee details, contact details, referee reports, etc.
- Engaging with high profile APS hiring managers to gather job briefs, discussing project and delivery timelines
- Assisting the panel during interviews, setting up and scheduling interview questions to be sent out to the candidates ahead of their interview time
- Working through requests for quotes and invoicing
- Training junior scribe support staff on client systems and recruitment processes
Senior Contractor Care Consultant
PAXUS
Canberra, ACT
10.2022 - 08.2023
- Working closely with the State Manager & Associate Director along with the Account Managers and Recruitment Sales team for new contractor appointments and extension contracts
- Reporting to the Contracts and Compliance Manager and the Business Head on important systems, new projects, and reports
- Currently managing a contractor base of over 181 contractors placed across high profile APS departments
- Issuing new employer contracts, extension contracts, client contracts, termination letters, employer engagement letters
- Onboarding, induction, reporting and audit management
- Acting as main point of contact for all my contractors for a range of queries in relation to payment, timesheets, payroll, superannuation, and administration queries, change of banking details
- Developing and maintaining excellent internal and external stakeholder relationships
- Working with a range of stakeholders to ensure contractors are paid on time
- Working alongside the Payroll, Invoicing, and Accounts team, assisting them in conducting invoicing variance audits and investigating on any contractor payment and client billing issues and providing solutions to make Debit and credit payment adjustments
- Reviewing and improving processes and procedures, Contract and Compliance management processes
- Running various reports out of our applicant tracking system on a weekly basis in relation to new contracts, contract extensions, contractor compliance documents, first week calls, Billing Rate Evidence audits, Missing timesheet reports, onboarding report, Workers Compensation and Insurance Audits, contractor rate calculations, contractor placement status report, Unsigned contract report
- Attending client and contractor events and social team building activities
- Strong attention to detail and strong problem-solving ability
- Excellent administration skills and sound understanding of MS Office & Excel and Advanced level skills on internal Systems like Bullhorn and Fasttrack
- Providing high level administrative support and coordination.
Service Delivery Consultant - Talent Solutions
IGNITE
Canberra, ACT
10.2021 - 09.2022
- Project Delivery and Managed Recruitment Services
- Engaged with various internal and external stakeholders, clients from Australian Public Service Departments
- Successfully managed 5 to 8 client inboxes on a daily basis
- This included responding to client queries, recruitment round quote requests and various candidate queries in relation to the ongoing and past recruitment rounds, general application and feedback queries
- Project Management and recruitment administration starting from engaging with senior client contacts from public service, taking job briefs, interview scheduling, candidate management and feedback, shortlisting, reference checking, collaborating with our scribe manager to book in scribes and coordinating with respective scribes for project delivery, providing scribes relevant information and details required to run the interviews smoothly, proof-reading selection assessment reports, taking verbal references and writing reference reports
- Working on client systems like e-recruit system commonly used within various public service departments, updating candidate records into the e-recruit system, triggering references from the system, inviting applicants, and booking interviews via the e-recruit system for bulk recruitment processes (100 to 200 applicants approximately)
- Scheduling meetings on MS Teams and Webex
- Supporting clients on various recruitment activities needed to build a merit pool
- Attending phone calls and responding to candidate enquiries and client requests
- My role involved working in an extremely busy environment managing multiple projects at a given time, managing multiple clients and candidates concurrently
- This required high diligence, organisation, and data management skills along with the capability to deliver each project within timelines.
Recruitment Support Officer
Cantlie - Executive Search & Specialist Recruitment
Canberra, ACT
05.2019 - 09.2021
- Working as a part of the Insourced Recruitment team to provide recruitment support to key client - University of Canberra
- Working alongside experienced team members and collaborating with HR Business Partners to deliver end to end recruitment support
- Responsible for the complete recruitment cycle - Interacting with the hiring managers to understand their job requirements and providing solutions, drafting advertisements, and posting them on appropriate online platforms, candidate management, interview booking, following up for feedback, conducting reference checks
- Managed all employment contracts for UC permanent and casual employees across divisions
- Extensively worked on Page -up - (HR system used by University of Canberra) for managing interview bookings, updating candidate records, job details and panel details and for generating employment contracts into the system, managing offer approval process and reporting.
Lead Consultant - Leadership Hiring
Kelly Services, India
Mumbai, India
04.2016 - 02.2018
- Managed high profile key accounts and developed positive client relationships within the industry to gain better understanding of client company needs and requirements
- Managed Mid-level and Senior Management leadership recruitment processes across industries like fast moving consumer goods, food and beverage manufacturing, consumer packaged goods, fashion and apparel, eyewear, and real estate and media companies
- Managed the end-to-end recruitment cycle, assessed resumes and job applications, analysed, and identified most suitable candidates for each role
- Interacted with prospective candidates through email, phone and in person to offer job search support and determine suitability for roles
- Head hunted passive candidates through a variety of resources and networks like LinkedIn and other social media platforms
- Organised interviews between candidate and clients, followed up with candidates regularly throughout the recruitment process
- Managed salary negotiation process between client and successful candidate
- Conducted reference checks for the candidates and submitted reports to the clients
- Followed up with the clients and candidates post recruitment to ensure they were satisfied with the whole experience and if they needed any other support
- Worked in a high paced, busy and target driven environment chasing monthly, quarterly, half yearly and annual revenue targets
- Talent management, candidate care, building client relationships and focusing on building a rapport with both was of utmost importance in the above roles.
Education
Masters in Human Resource Management -
ICFAI
01-2009
Bachelor of Commerce - Finance and Accounting -
India
01-2007
Skills
- HR & Recruitment
- Talent Acquisition, Interviewing & Shortlisting, Salary Negotiations
- Background and Reference Checking
- Employer Contracts and letters
- Onboarding & Induction
- HR Generalist
- Recruitment Operations & Administration
- Selection Assessment Reports
- Scribe Desk Management
- Stakeholder Engagement
- Problem Solving & Critical Thinking
- Collaboration & Teamwork
- Time Management & Prioritising
- E-RECRUIT, Page UP, Bullhorn, FastTrack, Advanced MS Office
- MS Teams and WebEx
PREVIOUS EXPERIENCE
- Prior to 2018, worked with leading recruitment agencies in India such as ABC Consultants, Golden Wheat Consultants as a Recruitment Consultant and with IBM Business Process Services as a Frontline Recruitment & HR Officer for their bulk hiring business.
- I have gained expertise in managing the full recruitment cycle, sourcing, preparing job descriptions and posting job advertisements, head hunting, pre-screening, and shortlisting, interviewing, scheduling meetings, candidate feedback, reference checking, salary and offer negotiations, onboarding, induction, and general HR operations support.
Working Rights
- Australian Citizen
Certification
Certified Black Belt Social Talent Recruiter with Kelly Services
References
- Anna Allgood, Contract and Compliance Manager, Paxus, aallgood@paxus.com.au, 0425 223 943
- Larissa Amburger, Program Manager, Ignite, Larissa.amburger@defence.gov.au, 0438 441 351
- Lynette Bender, Scribe Desk Manager, Ignite, lynette.bender@icloud.com, 0429 920 320
Timeline
Delivery Lead
RANDSTAD - Public Sector
09.2023 - Current
Senior Contractor Care Consultant
PAXUS
10.2022 - 08.2023
Service Delivery Consultant - Talent Solutions
IGNITE
10.2021 - 09.2022
Recruitment Support Officer
Cantlie - Executive Search & Specialist Recruitment
05.2019 - 09.2021
Lead Consultant - Leadership Hiring
Kelly Services, India
04.2016 - 02.2018
Masters in Human Resource Management -
ICFAI
Bachelor of Commerce - Finance and Accounting -
India
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