Preshen Govender
Melbourne,VIC
Summary
Results-driven Fraud Analyst focused on data analysis and transaction monitoring. Adept at problem-solving and regulatory compliance, dedicated to enhancing detection strategies and supporting team initiatives. During my time at NAB, I have always met and even gone above what has been expected of me. I have also been fortunate enough to take part in imparting my knowledge to the next group of colleague bankers after only a couple of months in the role. I feel like I have learnt a lot and I am ready to take on a new challange.
Overview
2
2
years of professional experience
Work History
Fraud Analyst
NAB - National Australia Bank
Melbourne, VIC
05.2025 - Current
- Analyzed transactions to identify potential fraudulent activities and patterns.
- Collaborated with team members to investigate suspicious account behavior.
- Reviewed customer complaints related to fraud and initiated appropriate actions.
- Provided insights on emerging fraud trends to improve detection strategies.
- Assisted in training new staff on fraud analysis procedures and tools used.
Remediation Analyst
Heartland Bank
Auckland, Auckland CBD
06.2024 - 01.2025
- Communicated effectively with customers regarding their remediation status and next steps.
- Utilized banking software to track and manage remediation cases efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Graduate Certificate - Software Engineering
Institute of Data
Auckland, New Zealand06-2024
Skills
- Fraud detection and risk assessment
- Data analysis and transaction monitoring
- Case management
- Customer communication
- Team collaboration
- Attention to detail and Problem solving
- Time management
- Regulatory compliance
References
References available upon request.
Timeline
Fraud Analyst
NAB - National Australia Bank
05.2025 - Current
Remediation Analyst
Heartland Bank
06.2024 - 01.2025
Graduate Certificate - Software Engineering
Institute of Data