Dynamic and dedicated professional with experience at Mornin Glory Coffee and JC Catering, excelling in espresso preparation and exceptional customer service. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Recognized for maintaining a clean workspace and efficiently managing inventory, contributing to seamless operations in fast-paced environments.
Offering strong interpersonal skills and genuine passion for coffee culture, ready to learn and excel in customer-focused environment. Brings understanding of importance of consistency and attention to detail in beverage preparation. Ready to use and develop communication and multitasking skills in diesel fitting role.
Developed strong customer service and communication skills in fast-paced hospitality environment, and having worked at many different events and environments. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Experienced with auction event coordination and customer service. Utilizes expertise in cataloging and bidder management to ensure smooth operations. Knowledge of auction logistics and administrative tasks, fostering successful and efficient auction processes.
Overview
2
2
years of professional experience
Work History
Barista Trainee
Mornin Glory Coffee
02.2025 - Current
Work in a mobile coffee van at events
Prepared and served high-quality coffee beverages to enhance customer satisfaction.
Maintained cleanliness and organization of the workspace to ensure efficient operations.
Operated espresso machines and grinders, mastering various brewing techniques.
Assisted in training new staff on coffee preparation and customer service standards.
Competent in cleaning and maintaining a clean work area and equipment
Comfortable handling cash and customer service
Able to handle inventory ordering and stocktake
Hospitality Worker
JC Catering
01.2024 - Current
Work with a caterer to cater at events e.g. funerals, weddings, school graduations/formals, morning/afternoon teas for corporate events, trivia nights
Delivered exceptional customer service during events, ensuring guest satisfaction and resolving inquiries promptly.
Assisted in food preparation and presentation, maintaining quality standards and adhering to hygiene regulations.
Coordinated logistics for catering orders, managing inventory and ensuring timely delivery of services.
Collaborated with team members to set up event spaces efficiently, demonstrating strong teamwork and communication skills.
Competent in dish-hand work and general cleaning
Auction Assistant
Simpkins Livestock and Property
01.2024 - Current
Assisted in coordinating auction logistics, ensuring seamless event execution.
Facilitated bidder registration processes, improving client engagement and experience.
Organized and maintained auction inventory, enhancing accessibility for team members.
Provided on-site support during auctions, addressing participant inquiries promptly and effectively.
Provided reliable support to colleagues during busy periods or staff shortages, demonstrating adaptability across various roles within the organization when needed.
Increased bidder satisfaction by providing exceptional customer service and promptly addressing inquiries.
Supported auctioneer with accurate record-keeping, ensuring timely updates on bid amounts and successful bidders.
Education
High School Diploma -
Kingaroy State High School
Kingaroy, QLD
11-2028
Skills
Order taking
Espresso preparation
POS system operation
Cleanliness
Problem-solving
Time management
Exceptional customer service
Friendly and outgoing
Active listener
Cash handling
Safe food handling practices
Inventory management
Multitasking and organization
Clear communication
Positive and professional
Speedy and efficient
Auction coordination
Teamwork and collaboration
Chef support
Allergen awareness
Meal delivery
Table preparation
Accomplishments
Won Junior RedAnt of the Year in 2025, award for "Most Likely to Succeed in NRL" in 2025 and "Best Defensive Player" in 2025.
2025 - Completed RISE program through South Burnett and QRL.
2024-2025 - Completed Beyond The Nest program with South Burnett and QRL
2025 - South Burnett team for Cross Country and Athletics for Wide Bay trials
2024 - School Boys Rugby League South Burnett team and Wide Bay trials
2024 - U14 Premiers team for South Burnett Rugby League
Interests
Gym Workouts
I participate in various sports activities for physical activity, camaraderie, and personal growth
Team Sports eg rugby league, netball, touch football, golf
Camping, fishing and hunting
Refereeing and helping younger teams train in Rugby League
Running, athletics and hiking
Motorbike riding and horse riding
Farming, mustering, fencing and pest eradication
Committed to improving personal fitness through regular participation in sports
Extracurricular activities
Rugby League with Kingaroy RedAnts JRL and South Burnett
School boys Rugby League
Golf at Kumbia
Awards
Junior RedAnt of the Year 2025 - this award is given to a junior club member that has shown club spirit but also has gone above and beyond with volunteering hours to help within the club throughout the year. Prestin was awarded this trophy for helping on game days but also his refereeing throughout the year, him being the only referee in our club.
Best Defensive Player 2025 (NRL) in U14's team
Most Likely to Succeed in NRL 2025
2024 Rugby League Coach Award at Kingaroy State High School