Preston D'Amico
Gold Coast
Summary
Experienced Restaurant General Manager with over five years in the hospitality industry. Proven track record of success in developing and implementing effective strategies to improve customer service, profitability, and operational efficiency. Excellent interpersonal and communication skills.
Overview
7
7
years of professional experience
Work History
Restaurant General Manager
Collins Food Group
11.2023 - Current
- Extensive experience working across both KFC and Taco Bell brands in leadership roles
- Held positions as Restaurant General Manager (RGM) and Assistant Restaurant Manager (ARM)
- Successfully led key operational pillars: Customer, People, and Product, delivering strong performance results
- Trained and developed Team Members, Shift Supervisors, and Assistant Managers to build high-performing teams
- Consistently maintained brand standards, improved customer satisfaction, and drove store growth
- Demonstrated ability to lead high-volume stores with a focus on efficiency, quality, and team engagement
- Played a key role in recruitment, onboarding, and performance management across multiple levels
Store Manager
SUBWAYRestaurants
01.2022 - 11.2022
- Ensured strict adherence to Subway brand standards, food safety, and hygiene protocols
- Managed staff performance, scheduling, and training to maintain a productive and motivated team
- Responsible for inventory control, product ordering, and minimizing food and supply waste
- Delivered high levels of customer satisfaction through consistent service and quality
- Monitored and improved store performance, including sales targets, labor costs, and operational efficiency
Store Manager
Zarraffa's Coffee
07.2021 - 01.2022
- Managed staff rosters, ensuring efficient scheduling to meet business demands
- Handled inventory control and product ordering, maintaining stock levels and reducing waste
- Accountable for profit and loss (P&L) management, driving cost control and revenue growth
- Focused on delivering a successful and customer-focused business, maintaining high service standards
- Led, trained, and motivated team members to achieve sales targets and uphold brand values
Restaurant Manager
Guzman Y Gomez
01.2019 - 07.2021
- Managed all business aspects with support from Franchisees, Cost of sales, Cost of Labor and P&L.
- Managed daily operations to achieve the best results within compliance.
- Upheld food safety and quality standards, monitoring food inspection and working within GYG's standard operating procedures to ensure all laws and regulations were met and exceeded.
- Trained, Coached and developed new and existing employees.
Skills
- Team Building
- Operational Efficiency
- Performance Evaluation
- Speed and Efficiency
Timeline
Restaurant General Manager
Collins Food Group
11.2023 - Current
Store Manager
SUBWAYRestaurants
01.2022 - 11.2022
Store Manager
Zarraffa's Coffee
07.2021 - 01.2022
Restaurant Manager
Guzman Y Gomez
01.2019 - 07.2021