Result-driven professional with over 6 years of experience in fast-paced retail environments, excelling in both in-person and phone-based customer communication. Expertise in sales and service delivery, ensuring customer satisfaction and product alignment with client needs. Currently seeking to expand business management skills with a focus on overseeing branch operations for the MMEM group, including front and back-of-house duties. Senior team member at Rebel Sport, leveraging extensive knowledge to train and support new staff, ensuring smooth integration and understanding of business practices. Eager to build on past success, acquire new skills, and contribute to a multidisciplinary team.