Prikshit Sankhayan
Recruiter
Rockdale,NSW
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Chrisco Hampers
12.2022 - 02.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Answered constant flow of customer calls with minimal wait times.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
- Created and maintained detailed database to develop promotional sales.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Car Wash Attendant
Sydney Carwash
06.2022 - 12.2022
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Checked and replaced windshield wipers on vehicles and equipment.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Recruitment Team Lead
Nityo Infotech
09.2019 - 10.2021
- Advised managers on best practices to maintain compliance with applicable laws.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and implemented plans to improve recruitment process.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Recruiter
Net2source
04.2018 - 04.2019
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with managers to identify and address employee relations issues.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advertised job opportunities on social media platforms and job boards.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Recruiter
ICONMA
07.2017 - 04.2018
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with managers to identify and address employee relations issues.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed recruiting strategies to identify qualified candidates and build network.
- Developed and implemented onboarding and orientation programs for new employees.
Education
MBA - Project Management
University of Wollongong
Wollongong, NSW12.2023
MBA - Human Resources Management
University of Wollongong
Wollongong, NSW05.2023
Bachelors in Technology - Computer Science
Amity University
Noida India07.2017
Skills
- Order Fulfillment
- Senior Leadership Support
- Freight Operations
- Customer Relations
- Employee Performance Management System
- Employee Performance Reviews
- Social Media Platforms
- Recruitment and Selection
- Applicant Evaluations
- Recruitment and Retention Strategies
- Data Tracking Applications
- Confidential Document Control
- Equal Employment Laws
- Client Requirements
- Determining Staffing Needs
- Special Events
- Train Employees
- Microsoft Windows
- Microsoft Outlook
Accomplishments
- Worked as student leaders assisting other students with their studies a week before the exam
- Worked as student leader for CABLE group at UOW.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Chrisco Hampers
12.2022 - 02.2023
Car Wash Attendant
Sydney Carwash
06.2022 - 12.2022
Recruitment Team Lead
Nityo Infotech
09.2019 - 10.2021
Recruiter
Net2source
04.2018 - 04.2019
Recruiter
ICONMA
07.2017 - 04.2018
MBA - Project Management
University of Wollongong
MBA - Human Resources Management
University of Wollongong
Bachelors in Technology - Computer Science
Amity University
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