Prima Patrianto
Ingleburn,NSW
Summary
Proven technology leader with over 13 years of experience in driving digital transformation initiatives across diverse teams. Specialises in web and software development, infrastructure management, and solution architecture. Effectively integrates technical proficiency with strategic oversight to promote innovation and efficiency. Dedicated to leveraging cloud solutions, cybersecurity frameworks, and Agile methodologies to achieve business growth and operational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head of Technology Operations
IRM Pty Ltd
Sydney
05.2021 - Current
- Expanded and led a distributed team from 6 to 12 members across Australia and the Philippines (project managers, developers, designers, and support specialists), fostering a collaborative, high-performance culture. Achieved 100% team retention and sustained high satisfaction through individual support, team-building programs, transparent leadership, and streamlined processes.
- Played a key role in strategic planning processes by identifying critical technology gaps and delivering innovative investor tools within the CMS, enhancing client engagement via newsroom tracking and analytics dashboard by 50%.
- Restructured cross-functional teams to break down silos between support and project units, integrating workflows to eliminate redundancies and boost developer productivity. This reorganisation reduced support bottlenecks and streamlined project delivery, enabling the studio to manage 20-30 active projects and successfully launch 13 websites per month.
- Audited AWS infrastructure across global units (UK & Canada), leading CRM migration and securing a new data provider for investor relations tools, saving AU$373,000 in eight months.
- Strengthened AWS infrastructure and CMS security by conducting audits and implementing measures to reduce attack surfaces, ensuring adherence to industry standards.
- Launched the IRM Help Centre, cutting support workload by 40% through self-service troubleshooting and education. Led an e-learning platform that reduced manual training time by
80%, streamlining staff onboarding. Created a knowledge base to standardise processes and improve efficiency in development, project management and support processes.
Senior Web Developer
IRM Pty Ltd
Sydney
07.2017 - 05.2021
- Led crisis recovery following a ransomware attack, orchestrating the design and deployment of a secure, load-balanced, high-availability infrastructure and restore 200+ client websites within 7 days, ensuring zero data loss and minimal business disruption.
- Increased revenue by 25% as measured by sales performance by initiating and developing website template products that enabled the sales team to close the gap in the market with new product offering.
- Improved website accessibility compliance by conducting continuous web accessibility audits and user feedback by rigorously applying principles of web usability, SEO, responsive design, and accessibility standards reducing 30% website go-live process time.
- Decreased troubleshooting time by 25% as measured by faster issue resolution by solving challenging problems through staying on the cutting edge of web development technologies and practices.
- Initiated development project to enhance capabilities and features of IRM's proprietary CMS by reconstructing its CMS through injecting new framework, increasing its value and creating additional products upsell opportunities.
Front-end Web Developer
IRM Pty Ltd
Sydney
03.2014 - 07.2017
- Successfully deployed cross-platform applications, improving project versatility and efficiency using HTML5, XML, CSS3, jQuery, .NET, and WordPress.
- Delivered innovative website design solutions within project scope and deadlines.
- Led internal technical team conference, enhancing developer knowledge through insights from a visual design course at General Assembly.
Wordpress Web Developer
Freelance
Sydney
10.2011 - 08.2014
- Managed all facets of web development business, enhancing entrepreneurial skills through client acquisition and project management.
- Launched WordPress websites by implementing custom themes with interactive features.
- Oversaw financial planning to ensure profitability and sustainability of operations.
E-Commerce Intern
greenshoponline.com.au
Sydney, NSW
07.2012 - 11.2012
- Enhanced sales productivity 10% - 30% by conducting best practices SEO comprised; SE rankings monitoring, keyword research, site auditing methods, social media optimisation and link building;
- Generated daily analysis reports on website traffic, conversions, and sales using Google Analytics.
- Collaborated with e-commerce platforms such as ebay.com.au and gumtree.com.au to promote company products effectively.
Web Development Intern
Baxter IP
Sydney, NSW
08.2011 - 01.2012
- Defined and implemented source code and configuration for two major projects.
- Collaborated to redesign user interface, enhancing reliability and functionality of a lead application for attorney firms.
- Developed new web application while restructuring existing corporate websites using HTML, CSS, PHP, and WordPress.
- Conducted software testing and prepared comprehensive analysis report.
Education
Certificate IV - Programming
TAFE NSW
Sydney, NSW01.2019
Some College (No Degree) - Visual Design
GENERAL ASSEMBLY
Sydney, NSW04-2016
Master of Business Information Systems -
AUSTRALIAN CATHOLIC UNIVERSITY
North Sydney01.2012
Skills
- Google Workspace and Microsoft 365
- AWS and Digital Ocean
- HTML5, CSS, and jQuery
- Visual Basic and Java
- MySQL and NET
- WordPress and Shopify
- Foundation and Bootstrap
- Photoshop, Premiere Pro, and After Effects
- Dreamweaver and Audition
- SugarCRM and Salesforce
- Jira, Asana, and Trello
- BugHerd and analytics tools
- AdWords and webmaster skills
- Figma, Miro, and Adobe XD
- Mac, Windows, and Linux
Certification
- CompTIA Security+, July 2024
- AWS Solutions Architect - Associate, May 2023
- AWS Cloud Practitioner, September 2022
Websites
Affiliations
Team Lead – Website and App Development at IREC Sydney.
References
References are available upon request.
Timeline
Head of Technology Operations
IRM Pty Ltd
05.2021 - Current
Senior Web Developer
IRM Pty Ltd
07.2017 - 05.2021
Front-end Web Developer
IRM Pty Ltd
03.2014 - 07.2017
E-Commerce Intern
greenshoponline.com.au
07.2012 - 11.2012
Wordpress Web Developer
Freelance
10.2011 - 08.2014
Web Development Intern
Baxter IP
08.2011 - 01.2012
Certificate IV - Programming
TAFE NSW
Some College (No Degree) - Visual Design
GENERAL ASSEMBLY
Master of Business Information Systems -
AUSTRALIAN CATHOLIC UNIVERSITY
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