Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
CustomerServiceRepresentative

PRINCE SHAH

Weston Creek,ACT

Summary

I am highly motivated and goal-oriented individual with passion for working in challenging environment. I am looking to grow with the organization and to make use of information technology and interpersonal skills to achieve the goals of the organization. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
6
6
Languages

Work History

Pharmacy Assistant

Woden, ACT
01.2022 - 04.2022
  • Serving customers as priority assistance
  • Filling up the stock in an efficient and effective manner
  • Looking after vitamins and normal non-prescribed drugs aisle
  • Gap scanning and presenting reports to the store manager
  • Setting up weekly, fortnightly catalogues
  • Setting up meshes and promotional display in the store.

Retail Team Member

Woolworths Supermarket
12.2019 - 02.2022
  • Helping customers to locate products
  • Serving customers at the register
  • Using manual/electric pallet jack to move the pallets of goods
  • Filling grocery products and also stocking chilled/frozen products
  • Monitoring customers at self-serve checkouts and providing technical support
  • Rotating products.

Store licensee

Calendar Club Australia Pty Ltd
08.2019 - 01.2020
  • Ran pop-up kiosk in Westfield Bondi Junction
  • Training new staff for operations of kiosk
  • Maintaining the stock at optimum level
  • Maintaining an attractive kiosk in line with company’s kiosk design
  • Achievement: Increasing sales through upselling methods to attain daily KPIs and targets

Business Operations Associate

Accenture India Solutions Pvt. Ltd
06.2018 - 08.2018
  • Dealing with queries related to order management and pre-sales for Google store customers as a global agent
  • Rectifying shipping problems including escalation
  • Following up customers’ queries and resolving their issues
  • Achievement: Achieved 100% customer satisfaction rate.

Education

Masters of Technology - Enterprise Systems and Business Analytics

ATMC Federation University
06.2019 - 06.2021

Bachelor of Commerce - undefined

Himalayan University
06.2014 - 06.2017

Higher Secondary - undefined

Bishnu Memorial Higher Secondary School

Skills

Point-of-Sale system

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Additional Information

  • INTERESTS Exercising Riding motorbikes Travelling

Accomplishments

1. Achieved targeted sales budget

2. Achieved 100% customer satisfaction rate

3. Acted as relief department manager role for 4 weeks

Timeline

Pharmacy Assistant

01.2022 - 04.2022

Retail Team Member

Woolworths Supermarket
12.2019 - 02.2022

Store licensee

Calendar Club Australia Pty Ltd
08.2019 - 01.2020

Masters of Technology - Enterprise Systems and Business Analytics

ATMC Federation University
06.2019 - 06.2021

Business Operations Associate

Accenture India Solutions Pvt. Ltd
06.2018 - 08.2018

Bachelor of Commerce - undefined

Himalayan University
06.2014 - 06.2017

Higher Secondary - undefined

Bishnu Memorial Higher Secondary School
PRINCE SHAH