Prince John Tapfuma
Melbourne,VIC
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Consistent Career progression.
Overview
5
5
years of professional experience
Work History
STORE MANAGER
ACADEMY BRAND SOUTHWHARF
Melbourne, VIC
02.2022 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
ASSISTANT STORE MANAGER
Merchant 1948
Melbourne, VIC
04.2021 - 11.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Managed scheduling for store shifts to accomplish proper staffing.
Sales Professional/Supervisor
DAVID JONES Rundle Mall
Adelaide, SA
02.2020 - 04.2021
- Greeted customers and helped with product questions, selections and purchases.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Trained and oriented associates to maximize team performance.
Sales Professional
DAVID JONES NEWMARKET NZ
New Zealand
09.2019 - 02.2020
- Maintained consistent KPI's by developing and deepening positive customer connections.
- Leading a small team in charge of the Country Road group pads
- Maintaining stock and Merchandising
- Training new team members on company procedures
Third In Charge
BARKERS Menswear NZ
New Zealand
08.2018 - 09.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
TEAM LEADER
Kmart
New Zealand
01.2018 - 09.2018
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Education
Retailing
Tafe
10.2020
Information Technology -
Tafe
2017
CERTIFICATE OF COMPLETION - undefined
MARK OLIPHANT COLLEGE
2017
Skills
- Excel
- Python
- Quick thinker
- Problem solver
- Vision and safety awareness
- Positive personality
- New Zealand Citizenship
- 2017 HeadBoy MarkOliphant College
Timeline
STORE MANAGER
ACADEMY BRAND SOUTHWHARF
02.2022 - Current
ASSISTANT STORE MANAGER
Merchant 1948
04.2021 - 11.2021
Sales Professional/Supervisor
DAVID JONES Rundle Mall
02.2020 - 04.2021
Sales Professional
DAVID JONES NEWMARKET NZ
09.2019 - 02.2020
Third In Charge
BARKERS Menswear NZ
08.2018 - 09.2019
TEAM LEADER
Kmart
01.2018 - 09.2018
Retailing
Tafe
Information Technology -
Tafe
CERTIFICATE OF COMPLETION - undefined
MARK OLIPHANT COLLEGE
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