Princess Abbey Jabadan
Cheltenham,VIC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my time at McDonald's. Skilled in cash handling and problem-solving, I excel in teamwork and collaboration, significantly improving service efficiency. Demonstrated ability to adapt and thrive in fast-paced environments, always prioritising customer needs and operational excellence. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Intern position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
02.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
Data Collector
Appen Global
12.2022 - 12.2023
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
- Enhanced data accuracy by conducting thorough field research and collecting precise data points.
- Gathered and submitted observational information in addition to required data points.
Cafe Server
Bee Keen Cafe
10.2023 - 11.2023
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
- Boosted sales by offering personalized recommendations based on customer preferences.
Education
Bachelor's - Information Technology
Royal Melbourne Institute of Tech
Melbourne, VIC12.2025
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Cash Handling
Interactive communication skills
Verbal and written communication
Learning Agility
Hospitality service expertise
Complex Problem-Solving
Positive Company Representation
Assertiveness
Cleaning and sanitation
Critical Thinking
Certification
RMIT Cisco Mentor Me Program
- Certified Mentee, CISCO- August of 2023
Timeline
Cafe Server
Bee Keen Cafe
10.2023 - 11.2023
Crew Member
McDonald's
02.2023 - Current
Data Collector
Appen Global
12.2022 - 12.2023
Bachelor's - Information Technology
Royal Melbourne Institute of Tech
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's