Prinka Salaria
Hobart,TAS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always carrying a happy smile and polite approach towards others. Willingness to take on added responsibilities to meet team goals and always ready to learn. :)
Overview
5
5
years of professional experience
Work History
Key Worker
Montagu Community Living
10.2021 - Current
Key Worker
Montagu Community Living
09.2021 - Current
- Managed a team at the SIL and also community based programs
- Supported admin team to fill out shifts and manage appointments
- Keep track of car fleets.
DISABILITY SUPPORT WORKER
Langford Support Services
06.2021 - Current
- Communicated with clients, co-workers, and community members to track service activity
- Monitored assigned day support service programming to analyze efficiency and effectiveness
- Provided daily direct support and direct care to clients with disabilities or disadvantages
- Planned and coordinated leisure activities for program participants to promote greater community independence, skills and social interaction
- Worked independently and collaborated with co-workers to meet team and personal goals
- Developed and implemented community-based, person-centered day service plans to support people with disabilities
- Conducted social research to advance knowledge in social work field.
CUSTOMER SERVICE REPRESENTATIVE
United Petroleum
04.2019 - 09.2021
- Addressed customers courteously using suitable methods and problem-solving skills
- Updated and maintained database with accurate customer information and timely data entry
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Followed up with customers regarding product functionality and overall satisfaction
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Analyzed and collected customer information to prepare product or service reports.
Education
DIPLOMA OF COMMUNITY SERVICES -
University of Tasmania
Hobart, TAS06.2024
Associate of Applied Science - Agriculture
University of Tasmania
Hobart, TAS10.2022
Skills
- Excellent communication skills
- Great team player
- Lean thinker
- Responding to Difficult Customers
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Strong Analytical and Problem-Solving Skills
- Ready to learn
- Microsoft Office
Timeline
Key Worker
Montagu Community Living
10.2021 - Current
Key Worker
Montagu Community Living
09.2021 - Current
DISABILITY SUPPORT WORKER
Langford Support Services
06.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE
United Petroleum
04.2019 - 09.2021
DIPLOMA OF COMMUNITY SERVICES -
University of Tasmania
Associate of Applied Science - Agriculture
University of Tasmania
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