Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Prinze Sheth

Sydney,NSW

Summary

Skilled 2IC Manager with proven background in retail and hospitality industries. Providing effective leadership, guidance and support to team members while managing overall operations. Well-versed in strategic planning, project management, and process improvement; consistently succeeding in enhancing productivity and driving customer satisfaction. Key contributions include implementing innovative strategies to optimize workflow efficiency and maximize operational effectiveness. Overall well organised and time managed efficiently suiting to a perfect fit for your business and team.

Overview

2
2
years of professional experience

Work History

First Responder

ST John Ambulance
Granville/State, NSW
08.2024 - Current
  • Provided life-saving first aid to victims of accidents or medical emergencies.
  • Monitored radio transmissions from dispatch center regarding incoming emergency calls for service.
  • Administered oxygen therapy and CPR when necessary to revive victims who had stopped breathing or suffered cardiac arrest.
  • Served as first responder to many scenes and provided life support to victims, including taking blood pressure, observing skin changes, and taking pulses.

All Rounder/2IC Manager

Caffe and Co
Sydney, NSW
10.2023 - Current
  • Collaborated with team members to identify solutions to problems.
  • Organized meetings and events related to business operations.
  • Developed systems to increase efficiency of operations.
  • Analyzed customer feedback data to identify areas of improvement in service quality.
  • Maintained an organized and clean work environment.
  • Provided excellent customer service by answering questions and offering advice on products.

Easter Show

Joylands
Olympic Park , NSW
04.2025 - 04.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Christmas Casual Retail Assistant

Factorie
Sydney, NSW
11.2024 - 02.2025
  • Handled returns or exchanges of defective or incorrect items.
  • Inspected outgoing shipments for accuracy before they left the store.
  • Organized special promotions for seasonal items such as Christmas decorations and gifts.
  • Performed inventory counts of merchandise on hand.
  • Assisted in stocking shelves, unpacking shipments, and organizing the store.
  • Answered customer inquiries about products, prices, availability, and services.
  • Verified accuracy of pricing labels on merchandise.

Manager

Mr Manooshie
Sydney, NSW
09.2024 - 02.2025
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Cashier Team Lead

Fried Brothers
Mount Druitt, NSW
02.2024 - 10.2024
  • Delivered food orders promptly and accurately to guests tables.
  • Maintained accurate records of sales transactions for end-of-day reports.
  • Assisted with inventory management and restocking supplies as needed.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.

Rashays Floor Leader

Rashays
Sydney, NSW
07.2023 - 10.2023
  • Provided excellent customer service by responding promptly to inquiries from customers or team members.
  • Conducted regular store audits to identify areas of improvement or potential risks.
  • Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.

Education

HSC - Ongoing Paramedic Student

Blacktown Boys High School
Blacktown, NSW
10-2024

Skills

  • Patient assessment
  • Emergency response
  • First aid administration
  • Customer service
  • Effective communication
  • Problem solving
  • Team building
  • Organizational skills
  • Innovation management
  • Staff development
  • Financial administration
  • Leadership
  • Customer retention
  • Sales

References

References available upon request.

Timeline

Easter Show

Joylands
04.2025 - 04.2025

Christmas Casual Retail Assistant

Factorie
11.2024 - 02.2025

Manager

Mr Manooshie
09.2024 - 02.2025

First Responder

ST John Ambulance
08.2024 - Current

Cashier Team Lead

Fried Brothers
02.2024 - 10.2024

All Rounder/2IC Manager

Caffe and Co
10.2023 - Current

Rashays Floor Leader

Rashays
07.2023 - 10.2023

HSC - Ongoing Paramedic Student

Blacktown Boys High School

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Prinze Sheth