An enthusiastic counsellor offering a compassionate and understanding approach, with a genuine interest in helping individuals navigate their challenges. Brings foundational insights in psychology and mental health, along with effective communication and problem-solving abilities. Ready to use counselling skills and tailored interventions to support one's overall wellbeing.
Overview
3
3
years of professional experience
Work History
EAP Counselor
MindFi
08.2024 - Current
Working as an independent contractor and providing one-on-one online counselling sessions to individuals receiving EAP counselling referrals across different countries.
Establishing a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counselling.
Utilizing Solution-focused Therapy and Cognitive Behavioural Therapy to develop individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
Reduced crisis intervention needs by proactively monitoring the client's progress and adjusting treatment approaches as necessary.
Primary School Counsellor
Sirius College- Keysborough Campus
01.2023 - Current
Enhance student emotional well-being by providing individual and group counselling sessions.
Utilise several intervention approaches, including Play Therapy, CBT, DBT, and SFBT, to support students in their social-emotional and academic concerns.
Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment through group sessions and in-class workshops.
Collaborate with parents and guardians to promote student well-being in school and at home.
Coordinated with outside agencies, including DFFH, to ensure that students and families receive appropriate services and support.
Access and Engagement Coordinator
OnSide
04.2022 - 10.2022
Experience in answering phone calls from NDIS clients and potential customers, taking down enquiries and scheduling meetings between the customers and support coordinators.
Created and maintained physical and electronic client records.
Coordinated day-to-day meetings for allocations of Support Coordination for enquiring NDIS participants.
Developed and implemented dynamic verbal and written communication skills.
Built and maintained relationships with community organizations via research and referral for NDIS clients and Support Coordinators.
Liaising with other NDIS providers and community organizations for a good service to current customers.
Administration Assistant
One Good* Day
04.2022 - 10.2022
Providing admin support for Recovery Coaching to NDIS participants including taking down enquiries via phones and emails.
Built and maintained relationships with community organizations via research and referral process.
Developed written and verbal skills of communication.
Created and maintained physical and electronic client records.