Pritam Rai
Sydney,NSW
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Betty's Burgers
Manly , NSW
09.2023 - Current
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Facilitated training sessions for new employees on company policies and procedures.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Cook Supervisor
Belterra casino resort
Florence , Indiana
11.2019 - 03.2020
- Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
- Monitored inventory levels and placed orders for necessary supplies as needed.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
- Monitored waste levels throughout shift hours to reduce spoilage costs.
Education
MBA - Business Management
Western Sydney University
Sydney, NSWBachelor of Arts - Hospitality Administration And Management
Guru Nanak Institute of Hotel Management
West Bengal, India07-2021
Skills
- Financial target achievement
- Staff motivation
- Team building
- Inventory management
- Employee training
- Conflict resolution
- Effective communication
- Time management
- Goal setting
Affiliations
- Volunteer, R U OK? Day Campaign (2024) Assisted in organizing awareness events to promote mental health conversations.
- Member, give (2023) Coordinated with local businesses to gather resources and sponsorships.
Accomplishments
- Employee of the Month – Awarded three consecutive times for outstanding performance, dedication, and customer service excellence.
- Betty’s Best Nominee – Nominated for the prestigious Betty’s Best Award, recognizing top-performing employees across all Betty’s Burgers locations in Australia.
Certification
- Diploma in Computer Education.
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Assamese
Full Professional
References
References available upon request.
Timeline
Supervisor
Betty's Burgers
09.2023 - Current
Cook Supervisor
Belterra casino resort
11.2019 - 03.2020
MBA - Business Management
Western Sydney University
Bachelor of Arts - Hospitality Administration And Management
Guru Nanak Institute of Hotel Management
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