Pritam Singh
Rostrevor,Australia
Summary
Passionate and dedicated individual with hands-on experience in aged care committed to improving the quality of life for elderly residents. Known for developing strong relationships with residents and earning positive feedback from both residents and supervisors through empathetic and personalized care. Actively engaged in enhancing residents’ well-being by applying aged care best practices and demonstrating a high level of patience, professionalism, and empathy. Eager to bring my skills and dedication to a role where I can make a meaningful difference in the lives of others.
Overview
3
3
years of professional experience
Work History
Personal Support Worker
ESTIA Health
Kennsington Garden, SA
04.2024 - 05.2024
- 120 hours of on-field work experience at ESTIA Health with aged residents, aged 60 to 108, including residents with memory support.
- Reliably assisted with the daily personal needs of aged care residents, including bathing, grooming, and respectfully dressing them, without compromising their dignity or safety.
- Provided daily personal care to residents, including bathing, grooming, dressing, and mobility support.
- Assisted with toileting and incontinence care, ensuring dignity and respect.
- Provided safe assistance with mobility, including using wheelchairs, walkers, and hoists.
- Supported residents with meal preparation and feeding, adhering to individual dietary needs and preferences.
- Monitored food and fluid intake to ensure proper nutrition and hydration.
- Engaged residents in meaningful conversations and activities to reduce feelings of loneliness and isolation.
- Supported participation in recreational and social activities, fostering a sense of community, and well-being.
Background Screening Analyst
Airbnb
Chandigarh, Chandigarh
11.2022 - 12.2023
- Screened transactions and user accounts against global sanctions lists (e.g., OFAC, UN, EU) to ensure compliance with regulatory requirements.
- Analyzed flagged accounts to identify potential risks, escalating high-priority cases to relevant teams.
- Utilized screening tools and databases to detect suspicious activities, reducing false positives, and improving accuracy.
- Successfully managed a high volume of cases, with a consistent accuracy rate of X%.
Sales and Troubleshooting Analyst
Comcast Corporation
Chandigarh, Chandigarg
03.2021 - 03.2022
- Provided technical assistance to customers by diagnosing and resolving service issues related to Comcast products, including internet, cable, and phone services.
- Guided customers through troubleshooting steps to ensure a quick resolution of technical problems.
- Identified customer needs and recommended tailored Comcast products and services to enhance their experience.
- Achieved or exceeded monthly sales targets by upselling value-added services and packages.
Education
MBA - International Business
Flinders University
Certificate III -
Aged Care
Skills
- Compassion and Empathy
- Patience and Resilience
- Interpersonal Communication
- Personal Care Skills
- Mobility Support
- Observation and Reporting
- First Aid and CPR
- Health Monitoring
- Housekeeping and Hygiene
- Emotional Intelligence
- Client dressing
- Disability care
- Social support
- Privacy and confidentiality
References
- Ajay Bhattacharya, Clinical Nurse (Estia), ajbhatta@gmail.com, 0470143106
- Sahil Sharma, Enrolled Nurse (Estia), ssahil1991@yahoo.com, 0414224088
Other Information
- National police check
- Immunization Certificate
- Covid Certificate with booster
- Work Status: Subclass-500/Student Visa
- Have my own car with License
Timeline
Personal Support Worker
ESTIA Health
04.2024 - 05.2024
Background Screening Analyst
Airbnb
11.2022 - 12.2023
Sales and Troubleshooting Analyst
Comcast Corporation
03.2021 - 03.2022
MBA - International Business
Flinders University
Certificate III -
Aged Care
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