Patel Pritiben Bharatbhai
Sydney,NSW
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in an administration role.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Design Dental Hospital
09.2024 - 02.2025
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Helped patients complete necessary medical forms and documentation.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
Customer Service and Cashier
The Grand Bhavani
02.2023 - 07.2024
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Greeted customers entering store and responded promptly to customer needs.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Master of Health Management -
CHS College of Health Science
Parramatta, NSW01-2025
Bachelor of Science -
Gujarat University
Ahmedabad, India07-2022
Skills
- Phone and email etiquette
- Excellent multitasking capability
- Customer service
- Calendar and appointment management
- Reception desk management
- Team collaboration
Timeline
Dental Receptionist
Design Dental Hospital
09.2024 - 02.2025
Customer Service and Cashier
The Grand Bhavani
02.2023 - 07.2024
Master of Health Management -
CHS College of Health Science
Bachelor of Science -
Gujarat University
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