An experienced tutor capable of developing tailored lesson plans to meet individual student needs. Utilises innovative teaching methods to enhance learning experiences and facilitate subject comprehension. Strong understanding of classroom management and effective communication techniques.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Dispensary Pharmacy Technician
MyCompounder Pharmacy
04.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Streamlined prescription processing with accurate data entry and verification of patient information.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Promoted patient confidentiality by adhering to the regulations when handling personal information during transactions.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Enhanced customer satisfaction by efficiently processing transactions and maintaining accurate cash handling.
On a daily basis, would handle at least 100 emails and up to 30 phone calls from patients or associated stakeholders.
Education Support
Carwatha College P-12
08.2021 - 12.2022
Participated in professional development opportunities to stay current on best practices in education support.
Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Assisted students with special needs in achieving academic success through individualised instruction and personalised support strategies.
Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Worked with primary school and high school classrooms, supporting class sizes of up to 20 students.
Mentor
Monash University, Clayton Campus
03.2019 - 12.2021
Assisted mentees in developing self-confidence and positive self-image.
Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
Guided mentees in overcoming academic challenges by sharing personal experiences and offering practical advice.
Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than generalised approaches.
In the first year, worked with 2 groups of 10 mentees, from years 9 and 10.
Selected for one-to-one tutoring with 4 mentees over the span of 2 years, allocating a semester per mentee.
Pharmacy Assistant at Nathan Steffens, Boyne Island Pharmacy and Tannum Sands PharmacyPharmacy Assistant at Nathan Steffens, Boyne Island Pharmacy and Tannum Sands Pharmacy