Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Pritkaran Kaur

scrum master
Melbourne,VIC

Summary

Experienced Scrum Master with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Committed Agile expert with over 13 years of expertise in stakeholder collaboration, excellent planning, prioritization, workflow optimization, and developing high-performing teams. Collaborative individuals remain poised in all types of situations.



Overview

15
years of professional experience
1
Certification

Work History

NEXTDC Limited

Agile Scrum Master
12.2021 - 12.2023

Job overview

  • Coached teams in agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
  • Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
  • Streamlined and optimized workflow by implementing Agile frameworks for monthly product releases.
  • Detailed project status report updates to stakeholders and executive management.
  • Monitored and tracked Program delivery KPIs and roadblock removal utilizing Azure DevOps/JIRA tools.

Synch Solutions Pty

Project Coordinator & Scrum Master
04.2021 - 07.2021

Job overview

  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Facilitated daily scrum, sprint planning, refinement, and retrospective meetings.
  • Enabled internal communication and effective collaboration on project development.
  • Worked closely with product owners and the development team to develop and achieve sprint goals.
  • Helped teams in setting challenging, realistic goals and implementing changes effectively.

Lighthouse Business Consulting LLC

Project Coordinator
01.2018 - 12.2020

Job overview

  • Managed software implementation, e-commerce website development, and Mobile application development projects including training, and migration.
  • Streamlined project management processes by implementing new organizational tools and software.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Developed comprehensive project plans, outlining scopes, timelines, and deliverables, and implementing road maps for timely delivery.
  • Kept projects on schedule by managing deadlines and adjusting workflows.


Lighthouse Business Consulting LLC

Software Analyst
06.2014 - 12.2017

Job overview

  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Enhanced user experience by implementing responsive web design, online applications and optimizing website/tool performance
  • Providing analysis, design, documentation, and testing applications and tools with moderate supervision
  • Monitored project progress, identified risks, and took corrective action as needed
  • Developed custom web applications, and tools resulting in tailored solutions for client needs
  • Oversaw technical issues and troubleshooting requests to resolve user problems
  • Implemented content management and security resource tutorials to assist end-user training.

CSC Technologies India Private Ltd

Software Engineer
08.2012 - 04.2013

Job overview

  • Worked with software development and testing team members to design and develop robust RBS banking solutions to meet client requirements for functionality, scalability, and performance.
  • Developed clean, clear, and well-tested Assembler, Cobol codes for various modules in OS/390, TSO ISPF, File manager, DB2 database
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations
  • Analyzed data to coordinate installation of new systems or modification of existing systems
  • Delivered unit-tested systems within customer-prescribed timeframes.


HCL Technologies

Software Engineer
02.2010 - 07.2012

Job overview

  • Collaborated with software development and testing team members to design and develop solutions to meet client requirements for functionality, scalability, and performance.
  • Tested methodology with writing and execution of test plans, debugging, and testing scripts and tools.
  • Delivered integrated systems within customer-prescribed timeframes.
  • Designed enhancements and updates for Loyd's banking / insurance subsystems and applications.

Ebaraha Private Ltd

Junior Software Engineer
07.2008 - 10.2009

Job overview

  • Collaborated with team to analyze system solutions based on client requirements.
  • Design and develop internet applications using HTML, JavaScript, C#, .net, and XML.
  • Performed unit testing.

Education

Punjab University
, India

Master of Science from Information Technology
04.2008

Punjab University
, India

Bachelor of Science from Computer And Information Sciences
03.2006

Skills

  • SCALED AGILE FRAMEWORK - Scrum/Kanban
  • JIRA Project Management
  • MS Office365/ Confluence
  • Azure DevOps- Sprint tracking
  • Project Reporting and Project Coordination
  • Team Performance Monitoring and Collaboration
  • Conflict Resolution and Facilitation
  • Scaling Agile Delivery
  • Servant Leadership
  • Situational Awareness and Strong Communication

Certification

  • Certified Scaled Agile Scrum Master -SAFe6, SAFe5
  • Certified Scrum Master -Scrum Alliance

Timeline

Agile Scrum Master

NEXTDC Limited
12.2021 - 12.2023

Project Coordinator & Scrum Master

Synch Solutions Pty
04.2021 - 07.2021

Project Coordinator

Lighthouse Business Consulting LLC
01.2018 - 12.2020

Software Analyst

Lighthouse Business Consulting LLC
06.2014 - 12.2017

Software Engineer

CSC Technologies India Private Ltd
08.2012 - 04.2013

Software Engineer

HCL Technologies
02.2010 - 07.2012

Junior Software Engineer

Ebaraha Private Ltd
07.2008 - 10.2009

Punjab University

Master of Science from Information Technology

Punjab University

Bachelor of Science from Computer And Information Sciences
  • Certified Scaled Agile Scrum Master -SAFe6, SAFe5
  • Certified Scrum Master -Scrum Alliance
Pritkaran Kaurscrum master