Priya Bansal
30, Fold Circuit, Bonnie Brook
Summary
Dynamic customer service professional with a proven track record at Chennai Maratha, excelling in customer retention strategies and team management. Expertly implemented improvement plans and promotional strategies, enhancing customer satisfaction. Recognized for exceptional communication skills and effective disaster recovery coordination, ensuring minimal disruption to services.
Overview
1
1
year of professional experience
Work History
Customer Services
Chennai Maratha,
06.2024 - 06.2025
- Collaborated with suppliers in development and implementation of improvement plans, promotional strategies, and customer services optimization.
- Delivered excellent customer services, promptly addressing concerns and questions.
- Coordinated disaster recovery efforts following unexpected system outages or natural disasters, minimizing impact on customer services.
- Provided customized customer services, tracking customer experience management fulfillment.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Education
Bachelor of Business - International Business
Texila College
Level 3, 440 Elizabeth Street, Melbourne, VIC 300008-2025
12th - Commerce
Kohinoor International Academy
Tatiana04-2025
Skills
- Customer retention strategies
- Team Management
- Time Management
- Customer Services
- Communication skills
Timeline
Customer Services
Chennai Maratha,
06.2024 - 06.2025
Bachelor of Business - International Business
Texila College
12th - Commerce
Kohinoor International Academy
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