I am a 26-year-old Australian citizen. Besides work experience in retail and management, I have obtained a Master's in Business Information Systems with a strong focus on project-based learning which has helped me understand various aspects of business analytics, e-business, IT strategy and governance, agile project management, economics, accounting and statistics. As a highly motivated and results-driven professional, I bring a unique combination of customer expertise, compliance management, and innovative technology to my role. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Hi, I’m
PRIYA KABRA
Brunswick East,Vic
Summary
Overview
5
years of professional experience
Work History
Politix
Cluster Manager
07.2018 - 11.2022
Job overview
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed annual store budgets, controlled expenditures, and develop store-specific sales promotions, in-store events, and visual merchandising campaigns
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Reduced operational risks while organizing data to forecast performance trends.
- Prepare regular reports on the store's productivity, to ensure monthly financial targets and KPIs are met allowing to increase sales for the store by 18% for FY 2022-2023.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Prepared regular reports on the store's productivity, to ensure monthly financial targets and KPIs are met
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Red Brick Properties
Property Manager
10.2021 - 03.2022
Job overview
- Created and maintained new filing system, improving file retrieval time by office associates
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed customer accounts by processing payments and credit card receipts
- Drafted correspondence and reports using MS Office tools, including Word and Excel
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Administered operations to handle needs of more than 350 tenants across 210 property units
Foodworks
Duty Manager
10.2017 - 01.2019
Job overview
- Enhanced customer experience with the provision of accurate advice and information and swift resolution of concerns
- Provided customers with range of assistance in product selection, pricing, availability, exchanges and promotional discounts
- Supervised sales transactions to ensure quick and accurate processing while adhering to cash handling and protection procedures to minimize losses
- Maintained a sufficient inventory level by conducting periodic stock take as well as raising and receiving orders
- Helped develop and execute innovative sales promotions and engaging events to increase store traffic and sales
- Maintained excellent store condition and shop floor presentation to help increase in-store sales conversion
- Rotated in different stores and performed all front and back-end functions, from sales floor activities to administrative work.
Education
Australian National UniversityCanberra, ACT
Master of Business Information Systems
11.2019
University Overview
Skills
- Solution Implementation
- Report Writing
- Activity Diagram
- Stakeholder Relations
- Personnel Training
- Problem-Solving
- Planning and Coordination
- MS Office
- Microsoft excel
- Solution Testing and Implementation
Timeline
Property Manager
Red Brick Properties
10.2021 - 03.2022
Cluster Manager
Politix
07.2018 - 11.2022
Duty Manager
Foodworks
10.2017 - 01.2019
Australian National University
Master of Business Information Systems
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