Priya Matia
Truganina, Melbourne,VIC
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
2
2
years of professional experience
Work History
Sales Consultant Representative
Myer
Melbourne, VIC
02.2024 - 07.2024
- Performed data entry tasks related to sales activities.
- Generated leads through cold calling and networking activities.
- Assisted customers with product selection, order placement and payment processing.
- Participated in training sessions designed to enhance knowledge of products or services being sold.
- Collaborated with colleagues from other departments on projects related to sales initiatives.
- Prepared reports on sales performance metrics for management review.
- Monitored competitor activity in the marketplace to stay up-to-date on industry trends.
- Proficient in IT tools including Google Suite, Office 365
Senior Software Engineer
Persistent Systems
Gurugram, Haryana
06.2022 - 02.2024
- Collaborated with the Wayfair Project as a part of OS Team.
- Provided technical support and assistance to customers using GCP and Azure services.
- Resolved customer issues related to cloud infrastructure, deployments, and configurations.
- Collaborated with cross-functional teams to ensure customer satisfaction and timely issue resolution.
- Conducted follow-ups to ensure all customer queries were resolved satisfactorily.
Software Engineer
Persistent Systems
Melbourne, Haryana
01.2022 - 06.2022
- Assisted customers with technical issues related to Java Full Stack development.
- Completed training on Informatica database to enhance support capabilities.
- Collaborated with team members to deliver efficient and effective customer solutions.
Education
Bachelor's of Technology - Computer Science
Chandigarh Group Of Colleges
Chandigarh06-2022
Skills
- Cold-calling
- CRM proficiency
- Territory Management
- Upselling products
- Closing deals
- Network development
Visa
Visa Subclass 485 Temporary Resident
Affiliations
- Enthusiastic about creating various art and craft projects, showcasing creativity and attention to detail.
- Volunteered in various social initiatives such as plantation drives and medical camps, reflecting a strong sense of community and responsibility.
Accomplishments
- Awarded "Bravo Award" for exceptional dedication and commitment to the OS team.
Languages
Hindi
Full Professional
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant Representative
Myer
02.2024 - 07.2024
Senior Software Engineer
Persistent Systems
06.2022 - 02.2024
Software Engineer
Persistent Systems
01.2022 - 06.2022
Bachelor's of Technology - Computer Science
Chandigarh Group Of Colleges
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