Priya Rani
Tarneit,VIC
Summary
Accomplished Manager and Chef with a proven track record at Hungry Jack's and Grace of Punjab, specializing in team leadership and customer service excellence. Expert in strategic planning and complex problem-solving, significantly enhancing team performance and customer satisfaction. Skilled in fostering teamwork and collaboration, ensuring high-quality service delivery and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Hungry Jack's
11.2018 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Chef
Grace of Punjab
03.2019 - 03.2024
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Cookery - Diploma
Brighton College
Flinders, VICSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Effective Communication
- Problem-Solving
- Team Development
Certification
I have completed a Certificate III and Certificate IV, and I am currently pursuing an Advanced Diploma in Hospitality Management.
Timeline
Chef
Grace of Punjab
03.2019 - 03.2024
Manager
Hungry Jack's
11.2018 - Current
I have completed a Certificate III and Certificate IV, and I am currently pursuing an Advanced Diploma in Hospitality Management.
Cookery - Diploma
Brighton College
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